Issue: You receive this error message refreshing security to Shared Services from the Administration Services console:
Error: 1051502: Analytical Services failed to get roles list for [ESB:Analytic Servers:PLYSHYP08D:1] from Shared Services Server with Error [Failed to connect to the directory server.]
Solution: Refer to SharedServices_SecurityClient.log in the Essbase logs folder. See Using EPM System Logs.
Issue: You cannot create an Essbase application as a Microsoft Active Directory user.
This issue occurs if Microsoft Active Directory contains user and contact records and Shared Services is configured to return both record types.
Solution: Edit CSS.xml to specify the setting objectClass=user. This setting prevents Shared Services the Microsoft Active Directory provider from returning contact records. The CSS.xml file is in EPM_ORACLE_INSTANCE/Config/FoundationServices.