Timeout Setting for Lifecycle Management Server Communication

Issue: The timeout setting for Lifecycle Management Server communication is set too low.

Solution: Ensure that the value of the HFM.client_timeout property in WSPlugin.properties is set high (recommended value is 60 or higher). This property controls the length of time (in seconds) that the Lifecycle Management Server communicates with the Financial Management Lifecycle Management Web Service.

  To set the timeout value:

  1. On the computer hosting Shared Services, open WSPlugin.properties (in EPM_ORACLE_INSTANCE/Config/FoundationServices) in a text editor.

  2. Set the value for HFM.client_timeout to 60 (seconds) or greater.

  3. Save and close WSPlugin.properties.