Financial Management and Shared Services Logging

Issue: Logging and diagnostics are not enabled.

Solution: Set Financial Management and Shared Services to automatically record all activities to provide an audit trail that can be used to diagnose problems.

Caution!

Enable logging and diagnostics only when needed. Enabling them affects performance, especially with large migrations.

  To turn on logging and view the logs:

  1. In a text editor, open EPM_ORACLE_HOME/products/FinancialManagement/Web/HFMLCMService/Web.Config.

  2. In Web.Config, set these parameters to enable logging:

    • appSettings

      <appSettings>
          <add key="Debug" value="true"></add>
      </appSettings>

      If an error occurs (even without the additional logging enabled), the IIS application pool account (Network Service) must have full access to the log directory; otherwise, no errors are caught.

      Log location: EPM_ORACLE_HOME/logs/hfm

      • LCM_INPUT_<random 8 characters>.<random 3 characters>.zip (for example, LCM_INPUT_4bvpdm4g.efs.zip)—From Shared Services to Financial Management

      • LCM_OUTPUT_<random 8 characters>.<random 3 characters>.zip (for example, LCM_OUTPUT_jd51rndd.gwe.zip)—From Financial Management to Shared Services

    • diagnostics

      <diagnostics>
      	<trace enabled="true" input="InputTrace.webinfo" output="OutputTrace.webinfo"/>
      			<detailedErrors enabled="true"/>
      </diagnostics>
      

      If an error occurs (even without the additional logging enabled), the IIS application pool account (Network Service) must have full access to the log directory, otherwise no errors will be caught.

      Log location: EPM_ORACLE_HOME/products/FinancialManagement/Web/HFMLCMService

      • InputTrace.webinfo

      • OutputTrace.webinfo

  3. Save and close Web.Config.

The Shared Services log for Lifecycle Management is in EPM_ORACLE_INSTANCE/diagnostics/logs/SharedServices/SharedServices_LCM.log.