Lifecycle Management Timeout

Issue: Importing Performance Management Architect artifacts using Oracle Hyperion Enterprise Performance Management System Lifecycle Management times out after an hour (with all services running), and this error message is written to SharedService_LCM.log:

2011-07-19T03:03:36.066-07:00] [FoundationServices0] [ERROR] [EPMLCM-30052] 
 [oracle.EPMLCM] [tid: 173] [userId: <anonymous>] [ecid: 
0000J51cbhmFW7P5IfL6if1E2XZW000574,0] [SRC_CLASS: ?] [APP: 
SHAREDSERVICES#11.1.2.0] [SRC_METHOD: ?:?] Failed to connect to 
"http://server name:19000/awb/lcm.executeAction.do" while 
performing import for application - "EPM Architect". Received status code - 
"503" with error message - "Service Temporarily Unavailable". Possible cause 
of error Server Down or Not reachable.

Note:

This error does not necessarily indicate that the import of the artifacts has failed. Check the status of the import jobs in the EPMA Job Console to verify whether a failure has occurred. If the import job indicates a failure, this is most likely not a time-out problem and should be investigated further, starting with the attached import results.

If the import jobs in Job Manager do not show failures, then the artifact migration has not been aborted and may complete successfully. You can check progress for the respective job IDs in the Library Job Console.

The Oracle HTTP Server Web server may be configured to time out if a job takes longer than a predefined period. When Oracle HTTP Server is used with WebLogic, the default timeout is set to 3600 seconds (one hour). If IIS is the Web server, it has a default setting keepAliveEnabled=true, which usually prevents timeouts from occurring.

Solution: Increase the Oracle HTTP Server Web server timeout. Find the AWB section in MIDDLEWARE_HOME/user_projects/EPMSystemX/httpConfig/ohs/config/OHS/ohs_component/mod_wl_ohs.conf and modify or add the WLIOTimeoutSecs property with a value that will encompass the duration of typical migration tasks:

<LocationMatch ^/awb/>
    SetHandler weblogic-handler
    WeblogicCluster server name:19091
    Idempotent OFF
    WLIOTimeoutSecs 3600

You can also try adjusting the SSO token timeout. For instructions, see “Setting Security Options” in the Oracle Hyperion Enterprise Performance Management System User and Role Security Guide.