Financial Reporting Print Server Startup

Issue: You have installed and configured Financial Reporting Print Server, but you cannot view Financial Reporting PDF files.

Solution: Follow these steps:

  1. Ensure that HRPrinters (HRPrinter1, HRPrinter2, and so forth) exist on the client machine and that they point to a valid file system folder (for example, C:/Program Files/Oracle/FinancialReportingStudio/products/financialreporting/PDFOutput).

  2. Ensure that you have created and started the FR Print Server service.

  3. Verify that 32-bit Ghostscript is installed.

  4. Check the FRPrintLogging.log file in EPM_ORACLE_INSTANCE/diagnostics/logs/FinancialReporting.

  5. Verify that the PrintServers property in FR MBeans shows the Financial Reporting Print Server machine and port.

    The default port is 8297.

    Note:

    The PrintServers property shows all Financial Reporting Print Server machines that are configured.

  6. Verify that you can reach the Financial Reporting Print Server server name and port from the Financial Reporting Web Application server machine.