Issue: An upgrade fails because the Financial Management database is locked.
Note: | The database is locked if an earlier upgrade attempt was terminated. |
Solution: Run HFM Application Upgrade_x64.exe (for 64-bit systems) or HFM Application Upgrade.exe (for 32-bit systems) from EPM_ORACLE_HOME/products/FinancialManagement/server to override the database lock, and upgrade the database.
The following issues that can occur during Financial Management upgrades both have the same solution.
Issue: The Upgrade applications from earlier release task fails, and details are logged in EPM_ORACLE_INSTANCE/diagnostics/logs/upgrades/HFMApplicationUpgrade.log. The log contains a message resembling this one: Failed to find default cluster name for the application application name.
Issue: The Upgrade applications from earlier release task succeeds, but the application fails to open in EPM Workspace, and the Financial Management event log contains this message: Server/Cluster is incorrectly configured. Please reconfigure your Cluster or Server connection.
Solution: Reregister applications manually through EPM Workspace to correct the assigned cluster name. After all applications are registered, restart Foundation Services and the Web server.