Database Connection Failure

Issue: The connection to the Financial Management database fails.

Solution:

  1. Ensure that the database server is running.

  2. If the database server is running, in EPM System Configurator, check the Database Configuration panel for Financial Management to ensure that the database server name, user name, password, and database name are correct. See “Database Configuration” in the Oracle Hyperion Enterprise Performance Management System Installation and Configuration Guide

  3. If the database server is running, the configuration information is correct, and the database connection fails, reinstall the Oracle database client.