When troubleshooting Financial Close Management installation and configuration issues, check the following logs. Information in the logs may help you to resolve issues. If you call Technical Support for assistance, you can also use the logs in MIDDLEWARE_HOME/user_projects/domains/domain name/servers/managed server name/logs to provide specific information about your issue:
WebLogic Administration Server
AdminServer.log
AdminServer-diagnostic.log
SOA
soa_server1.log
soa_server1-diagnostic.log
Financial Close Management: FinancialClose.log
Foundation Services: FoundationServices0.log
To check whether issues are related to EPM Workspace, use this link to bypass EPM Workspace and log on to Financial Close Management directly: http://host:port/fcc/faces/oracle/apps/epm/fcc/ui/page/FCCDashboard.jspx. The default port for Financial Close Management is 8700.
For more information, see “Financial Close Management Postconfiguration Tasks” in the Oracle Hyperion Enterprise Performance Management System Installation and Configuration Guide.