Financial Close Management Server Timeout

Issue: When you attempt to import a task set into a template, the import either freezes or creates duplicates in the template. The FinancialClose.log file includes this error message:

ExecuteThread: '2' for queue: 'weblogic.kernel.Default (self-tuning)' has been busy for "623" seconds working on the request "weblogic.servlet.internal.ServletRequestImpl

The FinancialClose.log file also includes this trace message:

Thread-64 "[STUCK] ExecuteThread: '2' for queue: 'weblogic.kernel.Default (self-tuning)'"  <alive, suspended, priority=1, DAEMON>
oracle.jbo.server.ViewObjectImpl.getApplyAllViewCriterias(ViewObjectImpl.java:8043)
oracle.jbo.server.ViewRowSetImpl.getWhereClauseParamsFromVcVars(ViewRowSetImpl.java:4588)
oracle.jbo.server.ViewRowSetImpl.getParameters(ViewRowSetImpl.java:5906)
oracle.jbo.server.ViewRowSetImpl.getRowFilter(ViewRowSetImpl.java:625)
oracle.jbo.server.ViewRowSetImpl.execute(ViewRowSetImpl.java:1008)
oracle.jbo.server.ViewRowSetImpl.executeQueryForMasters(ViewRowSetImpl.java:1291)
oracle.jbo.server.ViewRowSetImpl.executeQueryForMode(ViewRowSetImpl.java:1221)
oracle.jbo.server.ViewRowSetImpl.executeQuery(ViewRowSetImpl.java:1213)
oracle.jbo.server.ViewObjectImpl.executeQuery(ViewObjectImpl.java:6097)
^-- Holding lock: oracle.jbo.JboSyncLock@376adc6[thin lock]
^-- Holding lock: oracle.jbo.JboSyncLock@376adc6[thin lock]
oracle.apps.epm.fcc.model.applicationModule.scheduling.TaskScheduling$TaskCriticalPath._loadPredecessors(TaskScheduling.java:1462)

Solution: Change three settings to increase the timeout settings for the Financial Close Management server.

  1. From WebLogic Admin Server Console, select domain name, then Environment, and then Servers.

  2. Click the FinancialClose0 server name in the right side panel.

  3. On the Configuration tab:

    1. On the Tuning subtab and increase the Stuck Thread Max Time value.

    2. On the OverLoad subtab, increase the Max Stuck Thread Time value.

  4. On the Protocols tab, increase the Complete Message Timeout value.