Issue: You cannot receive test e-mail or e-mail from Financial Close Management after verifying that the e-mail driver is configured with correct information.
Solution: Follow these steps:
Go to Enterprise Manager (http://WebLogic_Admin_Host:WebLogic_Admin_Port/em), and log in as the WebLogic administrator user.
Expand the User Messaging Service folder, right-click usermessagingdriver-email(soa_server1), and select Email Driver Properties.
Ensure that the Sender Addresses and Default Sender Address fields in the common configuration section do not contain addresses.
Ensure that only the properties listed in the “Configuring the E-mail Driver” section of the Oracle Enterprise Performance Management System Installation and Configuration Guide are specified.