E-Mail Content Errors

Issue: Financial Close Management e-mail messages lack content or show Error 500 in place of content.

Solution: Follow these steps:

  1. Connect to the SOAINFRA schema.

  2. Run select * from WFTASKDISPLAY.

  3. If the PARTITIONNAME and COMPOSITEVERSION columns do not have the values 'default and 1.0, respectively, run these commands:

    update WFTASKDISPLAY set PARTITIONNAME = 'default';
update WFTASKDISPLAY set COMPOSITEVERSION = '1.0';
commit;