User Authentication Failure

Issue: You receive the error message “Could Not Authenticate User” during Maps, Validate Stage, Export Stage, or Control Tables tasks.

Solution: Correct integration settings for application.

  To correct integration settings:

  1. Launch Workbench.

  2. On the Adapter tab, expand Target System Adapters.

  3. Expand the HFM Adapter set as the system wide adapter, or assigned to the FDM location.

  4. Open machine profiles.

  5. If there is a global ID, ensure that the user's password is correct.

  6. Ensure that the user has the security level required to access the target system application and the application metadata.