Inaccessible Online Help

Issue: When Data Relationship Management is installed on IIS 7 (Windows 2008), you encounter this error message when attempting to access online help from the Data Relationship Management Web client or the Data Relationship Management migration client:

HTTP Error 404.0 - Not Found

Solution: Install IIS 6 Metabase Compatibility on the server:

  1. Click Settings, and then Control Panel.

  2. Select Programs and Features.

  3. Click Turn Windows features on or off.

  4. Under Roles, select Web Server (IIS).

  5. Under Role Services, select IIS 6 Metabase Compatibility and click OK.