Problem: The FDM Web logon page does not display. The browser shows “Application Error.”
Cause: When a browser pulls information from the Web, it sends an HTTP request to the server, which contains information about its language preference settings [Accept-Language request-header]. An error occurs if this language setting is not correct.
Solution: Open Internet Explorer and Select Tools, then Internet Options, and then Languages, and verify that “English (United States) [en-us]” is selected.