Logging Off Users

To perform a system-wide process, such as a backup and restore, you can log users off an application or an application server. For example, you can log off users logged on to the server and disable future logging on to the server. See Disabling and Enabling Connections. When you log off users, the system does not disconnect them immediately — there can be a five minute potential delay while the processes that the user is executing finish before the user is logged off.

You can control the user session timeout by changing the timeout setting in IIS, or by changing the Web Session Timeout setting using the EPM Configurator. The default timeout is 20 minutes.

When you log a user off the system, the system displays a Stopped status for the user. In addition, the system notifies the user who has been logged off immediately following the first user action after logout.

  To log users off an application or server:

  1. Select Administration, then Users on System.

  2. Set options:

    • Enter the server name from which to log off users.

    • Enter the application name from which to log off users.

      Note:

      If you leave these text boxes blank, the system assumes ALL for the text box. For example, if you enter a server name but leave the application text box blank, all users of all applications on the specified server are logged off.

  3. Click Logout Users.

  To log individual users off an application or server:

  1. Open the application from which to log off users.

  2. Select Administration, then Users on System.

  3. Specify the users to view by completing one of these actions:

    • To view all logged-on users for all applications and all servers, leave Server Selection and Application Selection blank.

    • To view all logged-on users of all application on a server, enter the server name in the Server Selection text box and leave the Application Selection text box blank.

    • To view all logged-on users of an application, enter the application name in the Application Selection text box and leave the Server Selection text box blank.

    • To view all logged-on users of an application on a server, enter the server name in the Server Selection text box and the application name in the Application Selection text box.

  4. Select View Logged-In Users.

  5. In the Users on System list, click Logout button in the Logout column to log an individual user off the application.

  6. Click OK to confirm.