You can set up the Process Control module to trigger e-mail alerts based on a change of status in process control. For example, you can send an e-mail alert that a process unit is ready for the next level of promotion. You can generate alerts for these actions: First Pass, Review levels 1 through 10, Submitted, Approved, or Published. You cannot generate alerts when the process unit is at the Not Started level or for the Sign Off action.
When a process review action is performed in the Process Control module or a Web data grid, the system automatically generates e-mail alerts to the appropriate users for the action, according to the scenario setting and security rights set up by the administrator. When the e-mail alert is generated, the user who performed the action also receives a confirmation e-mail that contains the action performed, the process units affected by the action, the names of users receiving the e-mail alerts for each process unit, and any comments entered about the action. The e-mail alerts display in a separate pop-up window in the Process Control module.
To use e-mail alerts for Process Control, the administrator must enable a Process Management metadata setting. For information on alerts, see Using E-mail Alerts.