You can customize these preset process status actions:
The process status action information is stored in the HSP_PM_ACTIONS table in the NAME column. You must run statements for your relational database to change the action value.
Example: SQL Relational Database
Run this query to list all available process status actions and their current names:
select * from hsp_pm_actions
This returns the action_id and the name of the process status action.
Note the state_id of the process status action you want to change, and then run this query:
UPDATE HSP_PM_ACTIONS SET NAME = 'NewName' WHERE ACTION_ID = action_id
Run this SQL statement to change the Approve process status action name to Accept:
UPDATE HSP_PM_ACTIONS SET NAME='ACCEPT' WHERE ACTION_ID=1