Before promoting metadata, perform these tasks:
Ensure that all users have logged off of the target and destination Performance Scorecard application.
Ensure that the database for the target application is correctly configured and running.
Ensure that the admin security role is assigned to the account of the user whose ID is used to access the target application.
Ensure that you have this data required to connect to the target application and database:
Name of the computer hosting the database
Application name
Web server port number
Username and password to access the Performance Scorecard application on the computer hosting the database
Note: | You cannot promote data if you delete any records in the HPS_AUDIT_TRAIL database table. To compact records, use the Compact Audit Trails function. |