Images and Attachments

Why do image files with special characters in the file name sometimes not display correctly?

Images with non-standard characters in their names, such as the Euro symbol, may not display on Tomcat. Perform this procedure to resolve this issue.

  To use files whose names contain non-standard characters:

  1. Open HPS deployment\server.xml in any text editor.

  2. Locate this portion of code:

    enableLookups="true" redirectPort="8443"
acceptCount="100" debug="0" connectionTimeout="20000"
useURIValidationHack="false" disableUploadTimeout="true"/>

  3. Add this code to the last line:

     URIEncoding="UTF-8"/>

    The code should now look like this:

    enableLookups="true" redirectPort="8443"
acceptCount="100" debug="0" connectionTimeout="20000"
useURIValidationHack="false" disableUploadTimeout="true" URIEncoding="UTF-8"/>

  4. Save and close the file.