Maps

Do I have to define Strategy Trees and Accountability maps?

No. However, the ability to align performance with individual strategy goals and business units is a key feature of the product. Consequently, building maps enables you to identify the elements responsible for performance and adjust these elements as needed to improve performance

I am using UNIX and receive an “Unable to load Strategy map” error message when I open a Strategy map. How can I resolve this issue?

Perform the steps for your application server:

On Tomcat:

  To open a Strategy map:

  1. Stop Performance Scorecard and the application server.

  2. In any text editor, open startHPS.sh.

    This file is in: Performance Scorecard install\AppServer\Tomcat\5.0.28\ webReportsDomain\bin

  3. Change this line of code:

    CATALINA_OPTS=”Xms256 -Xm1024M

    to:

    CATALINE_OPTS=-Xms256M -Xmx1024M -Djava.awt.headless=”true”

  4. Save and close the file.

  5. Restart the application server and Performance Scorecard

    On WebLogic:

  To open a Strategy map:

  1. In any text editor, open startHPS.sh.

    This file is in: HPS install\AppServer\WebLogic\WebLogic version\ webReportsDomain

  2. Change this line of code:

    JAVA_OPTIONS=-server -Xms256m -Xmx1024

    to:

    JAVA_OPTIONS=-server -Xms256m-Xmx1024m -Djava.awt.headless=true

  3. Save and close the file.

    On WebSphere:

  To open a Strategy map:

  1. Log on to the WebSphere Administration Console.

  2. Select Application Servers\webreportsDomain\Process Definition\Java Virtual Machine\Custom Properties.

  3. Enter “java.awt.headless” in the appropriate box.

  4. Enter true as the filed value.

  5. Click Apply and then Save Link.

  6. Log out of the console.