Alerts

Alerts enable you to monitor corporate, business unit, and employee performance by notifying subscribers by E-mail when the performance of key measures, scorecards, or other points of vital information, depart from an acceptable range. For example, if results for a measure called “Retention of Customers” must not fall below 75%, create a Measure Result in Range alert to notify subscribers if the measure’s result data is less than 75%. Alerts can also be created that prompt subscribers when tasks such as measure result collection or initiative completion are approaching, due, or overdue.

Subscribers receive notification when alerts are triggered. They can acknowledge the alert notification, unsubscribe from the alert, or investigate the business object in alert. Administrators can use the Alerter’s Process Report to monitor alert and alert notification activity. See the Hyperion Performance Scorecard — System Administrator’s Guide.

To use alerts, meet these conditions:

Ensure your Administrator has configured and deployed the Alerter as described in the Hyperion Performance Scorecard — System 9 Installation Guide.

Ensure the subscribers have the user role assigned to their accounts in order to investigate alerts.

Note:

Depending on the security role assigned to your user account, you may only be able to perform certain alert-related tasks. For example, only administrators (users with the admin security roles assigned to their user accounts) can flag alerts they create as public and subscribe others to alerts.

See:

Audience, which may be personal or public. See Alert Audience .
Business Object to which the alert is to be attached. See Data for Alerts.