Managing Logs

Use the Logs tab to view transaction details for troubleshooting purposes, about these transactions and tasks:

  To use logs:

  1. From Administrator, select Logs.

  2. Basic log data is displayed such as:

    • Entity ID — The target entity of the action

    • Serial String — The log serial number

    • Transaction Key — Unique number assigned to the action

  3. Select a log and perform any action:

    • To retrieve, select Log then Retrieve.

    • To retrieve and delete , select Log then Retrieve and Delete.

    • To save the log as a .txt file click Save As