Interactive Reporting Web Client Mismatches

If there is a mismatch between the Interactive Reporting Web Client series required by the server and the user selects a compatible version, a file version record is saved and the document is reloaded.

Required Interactive Reporting Web Client series information is only provided by the 8.5 version servers. If this information is unavailable, it is assumed that the user is connected to either an 8.3 or 6.x server (which is detected by specific cookies and the absence of later version server cookies). Otherwise, it is assumed the user is connected to an 8.3 server. If the user opens a document in Interactive Reporting Web Client with a greater version number than is required by the server (for example, a document from a 6.x server is opened in an 8.3 server), the Save on Exit prompt is suppressed when the document is reloaded to prevent the user from upgrading accidentally to the newer series.

  To change the Web Client Version:

  1. Select Tools , then Change Web Client Version.

    A message dialog is displayed stating: Several versions of Interactive Reporting Web Client are detected on your system. Choose the version of Interactive Reporting Web Client to use to open the document.

  2. Select the version to use to open the document from the version drop-down.

  3. To store the version selection for future documents, select Remember the choice and don't ask again.

  4. Click OK.

    If Interactive Reporting Web Client expects a version other than the version selected, a message dialog is displayed stating: “You are trying to connect to server of different version then this Interactive Reporting Web Client. Server version x.x is expected. Please try to use the server of this version or choose another Interactive Reporting Web Client from the following list.” At this point, you can either select the expected version or another version.” If you select a version other than expected, some functionality and features in the original document may not be available.

  5. Click OK.