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Oracle® Fusion Applications CRM Extensibility Guide
11g Release 7 (11.1.7)
Part Number E20388-06
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15 Oracle Fusion Partner Relationship Management Extensibility

This chapter contains the following:

Oracle Fusion Partner Relationship Management Extensibility : Overview

Customizing Partner Management Dashboard and Pages Using Page Composer : Explained

Customizing Partner Relationship Management Using Page Composer : Worked Example

Oracle Fusion Partner Relationship Management Extensibility : Overview

Read this chapter to learn about how to extend the pages that belong to Oracle Fusion Partner Relationship Management (PRM). In this chapter, you will learn about how to use Page Composer to:

Customizing Partner Management Dashboard and Pages Using Page Composer : Explained

Oracle Fusion Partner Management (PRM) consists of external facing pages, for partner users, and internal facing pages for employee users. Several external facing pages must be customizable to allow brand owners to tailor the presentation and content to the specific needs of the external user.

In PRM, by using Page Composer, you can customize any of the following pages:

Customizing External Facing PRM Pages

To customize eligible external facing pages, you must have Channel Partner Portal Administrator privileges.

To access the Partner dashboard:

  1. Navigate to the dashboard page.

  2. Select Administration Customize Workarea Pages....

Customizations are available at the Site, External or Internal, and Job Role layers, in either Design and Direct Selection customization modes. You can do the following customizations:

To customize the remaining external partner pages (Edit Partner Profile, Edit Partner Public Profile, Edit Personal Profile, Partner Landing, and Partner Registration Landing), use the following steps:

  1. Navigate to the Partner dashboard.

  2. From the Administration menu at the top of the page, click Customize Workarea Pages... .

    Page Composer opens.

To customize the partner registration pages (Partner Registration Landing, Partner Registration: Partner Information, Partner Registration: Review and Accept Terms, and Partner Registration Confirmation), use the following steps:

  1. In the Partner dashboard, selectView Partner Portal Registration.

    The Partner Registration Landing Page opens.

  2. Click Register Your Company as a New Partner .

    The partner registration page opens.

Customizations are available at the Site, External or Internal, and Job Role layers, in either Design and Direct Selection customization modes. You can do the following customizations:

Customizing Internal Facing PRM Pages

To customize the Channel dashboard or any of the eligible internal facing pages, you must have the Channel Partner Portal Administrator privilege or the Channel Administrator privilege.

To customize the Channel dashboard, use the following steps:

  1. Navigate to the dashboard page.

  2. Select AdministrationCustomize Workarea Pages....

Customizations are available at the Site, External or Internal, and Job Role layers, in either Design and Direct Selection customization modes. You can do the following customizations:

To customize the Edit Partner Profile, Partner Snapshot, and Edit Partner Public Profile pages, you must have either the Channel Partner Portal Administrator privilege or the Channel Administrator privilege.

To access the Edit Partner Profile page, use these steps:

  1. Navigate to the Channel dashboard.

  2. Select Review Partners.

From the Edit Partner Profile page, you can access the Partner Snapshot and the Edit Partner Public Profile pages. You can launch Page Composer in any of these pages by selecting Administration, Customize Workarea Pages....

Customizations are available at the Site, External or Internal, and Job Role layers, in either Design and Direct Selection customization modes. You can do the following customizations:

Customizing the Partner Portal UI Shell

This customization workflow allows a brand owner to customize the standard Oracle Fusion user interface shell for the application's external facing pages. Select the External option to make changes at the Internal or External MDS layer.

To access and execute this flow, you must be assigned the Channel Partner Portal Administrator job role, which has the Partner Portal Customize Links Duty role. The administrator can customize the user interface shell by::

  1. Select the regional task list, Update Partner Portal UI Shell.

This customization task requires the use of Page Composer's Source View, which is enabled only for this task in Oracle Fusion CRM.

For more information on Source View, see "Introducing Design View and Source View" in Oracle Fusion Middleware User's Guide for Oracle WebCenter Spaces on Oracle Technology Network at http://www.oracle.com/technetwork/indexes/documentation.

The Application Composer supports the following user interface shell and branding customization supported tasks:

Customizing Partner Relationship Management Using Page Composer : Worked Example

Administrators can change the UI shell branding for external users. These customizations are visible to partner users who access the partner portal and to any user who accesses anonymous partner pages, such as the Partner Landing and Partner Registration pages.

This example covers the following customization tasks:

Customizing the Partner Relationship Management UI Shell for External Users

  1. Sign in as the Channel Partner Portal Administrator job role, and navigate to the Partners dashboard.
  2. Before making changes using Page Composer, confirm that you are working in the correct sandbox. If not, create a sandbox before making changes.
  3. In the Tasks region, click Update Partner Portal UI Shell.

    The UI Shell Template customization workflow runs and the Partner dashboard page opens in the Page Composer design edit mode.

  4. Open the Source edit mode by selecting View - Source.

    Tip

    By default, the Source window is collapsed in the top position. To change the Source window position, select View - Source Position. To see the source content, you might have to drag the page splitter.

    You are now ready to perform any of the customization tasks in the following sections.

Changing the Shell Logo

  1. Click the logo field in the top-left region.

    The source tree moves to the corresponding spacer component.

  2. Click Edit.
  3. In the Component Properties dialog box, select the Style tab.
  4. Click the arrow next to the Background Image field.
  5. Enter the URL for the new image file location.

    Note

    The new image file should be located in a server and must be accessible through a URL. The recommended image size is 119px X 25px (width by height) for best results, so as to replace the Oracle logo. If it is not this size already, then you can set the new image to this size in the Other CSS field. Enter the value as "background-size:119px 25px;" to set the image to the correct size.

    The following figure shows editing the UI Shell logo image URL.

    This figure shows editing the UI Shell logo image URL.

  6. Click Display Options and modify the Short Desc value with a description.

    Tip

    This value appears when you mouse-over the logo.

  7. Click OK.

    The new logo image appears in the UI.

Changing the Company Name in the Header

  1. In the global region, click the Fusion Applications text box near the logo.
  2. Click Edit in the Source window toolbar.
  3. In the Component Properties window, select Display Options.
  4. Click the arrow next to the Value text box.

    The following figure illustrates the Component Properties window.

    This figure illustrates the Component Properties dialog box.

  5. Click the expression builder.
  6. Select Type a value or expressionand enter the new company name.
  7. Click OK to sign out of the expression builder.
  8. Click OK to sign out of the Component Properties window.

Adding an External Link to the Shell Global Area

  1. Click the links in the global region.

    The source tree moves to the panelGroupLayout:horizontal component.

  2. Click the Add Content source window toolbar.

    The Add Content dialog box opens.

  3. Click ADF Faces Components.
  4. Click the Hyperlink component.
  5. Click the Add icon.

    The new link appears on the page labeled as "Click edit to define hyperlink".

  6. Click the hyperlink and then Editin the Source window toolbar.
  7. Click Display Options.
  8. Enter the URL in the Destination field.
  9. Click the arrow next to the Text box to enter the label for the new hyperlink. You can enter the label through a resource bundle (if available), the expression builder, or by overriding the existing label.

    Expression Builder and Override are only supported on dashboard pages.

  10. Click OK to sign out of the Component Properties dialog box.

    The new hyperlink should now appear in the UI shell global area.

Hiding a Link in the Global Area

  1. In Source View mode, select a global link to hide, for example, the Personalization link.

    The Source tree moves to the selected item.

  2. Click Editin the Source window toolbar.
  3. In the Component Properties dialog box, deselect the Show Component check box.
  4. Click OK.

    The hyperlink or menu link should no longer appear in the UI shell global area.

Validating Your Customizations

  1. Click Closeto sign out of the Page Composer editor.
  2. Sign out of Oracle Applications.
  3. Access the external landing pages as an anonymous user, or access the Partner dashboard with any external job role.
  4. Verify your customizations:
    • The new logo and company name are displayed.

    • The new link is displayed in the global area.

  5. When you are ready to commit your customizations to the back end, publish your sandbox according to your organization's established practices.