Contents

List of Figures

List of Tables

Title and Copyright Information

Preface

• Audience
• Documentation Accessibility
• Related Documents
• Conventions

1 Introduction to Oracle Configuration Manager

• 1.1 What's New in Oracle Configuration Manager 10.3.8.0.0
• 1.2 System Architecture
• 1.3 About the Central Collector
• 1.4 About Connected and Disconnected Modes
• 1.5 Support for Shared Homes
  • 1.5.1 Shared Homes That Do Not Require Special Oracle Configuration Manager Setup
  • 1.5.2 Shared Homes That Do Require Special Oracle Configuration Manager Setup
• 1.6 Oracle Support Hub
• 1.7 Oracle Harvester

2 Pre-Installation Requirements

• 2.1 General Pre-Installation Requirements
• 2.2 Considerations for Various Targets
  • 2.2.1 Oracle E-Business Suite Installation
  • 2.2.2 Oracle Retail Product Line Installation
  • 2.2.3 Oracle Business Intelligence Enterprise Edition Installation
  • 2.2.4 Siebel Customer Relationship Management Installation
  • 2.2.5 JD Edwards EnterpriseOne Installation
  • 2.2.6 Oracle Hyperion Enterprise Performance Management System Installation
  • 2.2.7 PeopleSoft Installation
  • 2.2.8 ASM and Exadata Grid Infrastructure Installation
  • 2.2.9 Fusion MiddleWare and Fusion Applications
  • 2.2.10 Oracle Database
  • 2.2.11 OCM and Harvester Support for Engineered Systems

3 Installing Oracle Configuration Manager

• 3.1 Before You Begin
  • 3.1.1 Command Used for Installation - setupCCR
• 3.2 Installing Oracle Configuration Manager Using the Command Line Interface
  • 3.2.1 Preinstallation Steps
  • 3.2.2 Installing Oracle Configuration Manager in a Single Home
    • 3.2.2.1 Scripted Installation
    • 3.2.2.2 Direct Connectivity to Internet
    • 3.2.2.3 No Direct Connectivity to Internet - Using Oracle Support Hub
    • 3.2.2.4 No Direct Connectivity to Internet - Using a Proxy Server
    • 3.2.2.5 After Configuration Is Completed
  • 3.2.3 Sample setupCCR Command Output
    • 3.2.3.1 Using My Oracle Support User Name and Password (No Parameters Used)
    • 3.2.3.2 Using CSI
    • 3.2.3.3 Using Oracle Support Hub
    • 3.2.3.4 Using Both Oracle Support Hub and Proxy Server (In Connected Mode)
    • 3.2.3.5 Disconnected Mode
• 3.3 Installing Oracle Configuration Manager Using the Oracle Universal Installer
  • 3.3.1 Providing Credentials
    • 3.3.1.1 Connection Settings Using Proxy Server
    • 3.3.1.2 Connection Settings Using Oracle Support Hub
  • 3.3.2 Entering E-Mail Address But No Password
  • 3.3.3 Not Entering E-Mail Address
  • 3.3.4 Completing the Installation
• 3.4 Oracle Enterprise Linux Installation Using RPM Package Manager
  • 3.4.1 Installing and Upgrading Oracle Configuration Manager on Oracle Enterprise Linux
  • 3.4.2 Uninstalling Oracle Configuration Manager on Oracle Enterprise Linux
• 3.5 Installing Oracle Configuration Manager on Enterprise Manager
• 3.6 Installing Oracle Configuration Manager in a Shared Home
• 3.7 Setting Up Oracle Configuration Manager in a Cloned Home
• 3.8 Post-Installation PeopleSoft Configuration
  • 3.8.1 Instrumenting PeopleSoft for Configuration Collection
• 3.9 Post-Installation Database Configuration
  • 3.9.1 Preparing Pre-9.2 Databases
  • 3.9.2 Instrumenting the Database for Configuration Collection
    • 3.9.2.1 Additional Step for E-Business Suite
    • 3.9.2.2 Additional Step for Oracle Enterprise Manager
• 3.10 Uninstalling Oracle Configuration Manager
  • 3.10.1 Removing Oracle Configuration Manager Instrumentation from a Database
  • 3.10.2 Uninstalling Oracle Configuration Manager in a Single Instance Home (Upgraded Pre-10.2.7 Installations)
  • 3.10.3 Uninstalling Oracle Configuration Manager in a Single Instance Home (Post-10.2.7 Installations)
  • 3.10.4 Uninstalling Oracle Configuration Manager in Shared Homes (10.2.7 and Higher Installations)

4 Advanced Deployment Tasks

• 4.1 Mass Deployment of Oracle Configuration Manager
  • 4.1.1 Mass Deployment Utility
  • 4.1.2 Network File System
  • 4.1.3 Secure Copy (SCP) and Secure Shell (SSH)
  • 4.1.4 Oracle Enterprise Manager
    • 4.1.4.1 Additional Information for Database Homes

5 Oracle Configuration Manager Administration

• 5.1 Collecting Configuration Data (Connected Mode)
  • 5.1.1 Using the Scheduler to Collect Configuration Data
• 5.2 Collecting Configuration Data (Disconnected Mode)
• 5.3 Updating Oracle Configuration Manager
• 5.4 Disabling Collection of IP, MAC, and Broadcast Addresses
• 5.5 Masking Collection of Database Columns
• 5.6 Enabling the Default Collection of NFS Disk Information
• 5.7 Creating a Response File
• 5.8 Verifying Environment Variables
• 5.9 Evaluating System Health
  • 5.9.1 Turning Off Specific Diagnostics Checks

6 Managing the Oracle Configuration Manager Client

• 6.1 emCCR automatic_update on / off
• 6.2 emCCR clear - diagnostic
• 6.3 emCCR collect
  • 6.3.1 emCCR -annotation="annotation string" collect
• 6.4 emCCR enable_diagchecks | disable_diagchecks
• 6.5 emCCR enable_target | disable_target
• 6.6 emCCR getupdates
• 6.7 emCCR help
• 6.8 emCCR hold
• 6.9 emCCR register
• 6.10 emCCR resume
• 6.11 emCCR set collection_interval
• 6.12 emCCR start
• 6.13 emCCR status -diagnostic
• 6.14 emCCR stop
• 6.15 emCCR [-register] [-verbose] test
• 6.16 emCCR update_components
• 6.17 emCCR upload
• 6.18 emCCR upload -diagnostic
• 6.19 configCCR
• 6.20 deriveCCR

7 Troubleshooting Oracle Configuration Manager

• 7.1 Enabling Debug Logging
• 7.2 Errors You May Encounter
  • 7.2.1 Insufficient Privileges While Running installCCRSQL collectconfig
  • 7.2.2 ORA-04021 Error
  • 7.2.3 ORA-01925 Error While Running installCCRSQL
  • 7.2.4 Incorrectly Configured Hostnames Are Displayed on My Oracle Support with Only the Short Names
  • 7.2.5 Oracle Configuration Manager Synchronization Messages
  • 7.2.6 Errors in Oracle Database Trace File
  • 7.2.7 Upgrade Failure on Windows
  • 7.2.8 Database Previously Collected But Now Dropped
  • 7.2.9 Siebel Host Name Returned Twice
  • 7.2.10 Harvester Collection Fails If the state/upload/external Directory Is Missing
  • 7.2.11 Database Collection Is Not Working
  • 7.2.12 Changes to Oracle Home Environmental Settings Not Detected During Collections
  • 7.2.13 CCR Configuration Failure During Installation of Oracle Database Release 11.2 on Linux x86-64

A Shared Homes

• A.1 About Shared Homes
• A.2 Types of Shared Homes
• A.3 Multiple Copies of a Software Installation on a Single Host
  • A.3.1 Command Execution
  • A.3.2 Location of Data
• A.4 Single Software Installation on Multiple Hosts
  • A.4.1 Shared Home Installation on a Writable Network Location (Read/Write)
  • A.4.2 Shared Home Installation on a Non-Writable Network Location (Read Only)
    • A.4.2.1 Command Execution
    • A.4.2.2 Location of Data

B Collecting OCM Data in Enterprise Manager and Ops Center Environments

• B.1 Oracle Configuration Manager
• B.2 The Harvesters
  • B.2.1 Oracle Harvester
    • B.2.1.1 Supported Targets in Oracle Harvester
    • B.2.1.2 Configuration Data Not Available in My Oracle Support
  • B.2.2 Ops Center Harvester
• B.3 Additional Information
• B.4 Troubleshooting Configuration Data Collection Tools
  • B.4.1 Oracle Harvester Collection Fails If the state/upload/external Directory Is Missing
  • B.4.2 Oracle Configuration Manager Is Not Running
  • B.4.3 Configuration Data Not Available in My Oracle Support
  • B.4.4 Only a Subset of the Targets Is Collected by the Oracle Harvester

C Third-Party Licenses

• C.1 Apache Software License, Version 1.1
  • C.1.1 LOG4J 1.1.1
• C.2 Apache Software License, Version 2.0
  • C.2.1 Apache Commons File Upload 1.2.1
  • C.2.2 Apache Commons IO 1.4
  • C.2.3 Jakarta Regexp 1.2
  • C.2.4 LOG4J 1.2.17
• C.3 JSSE 1.0.3
• C.4 Jython 2.1, 2.2, 2.2.1
• C.5 Perl Artistic License
  • C.5.1 PERL Interpreter 5.8.3

Index