You can cancel an update request that has not yet started (the status is not In Process or Finished).
To cancel a user update request
| 1 | Go to the Company Workspace tab and switch to Admin mode. |
| 2 | Click Standards and Libraries>User Preference Templates in the left Navigator. The Preference Templates log opens. |
| 3 | Click the Update Projects or Update Shells button and choose History. The Update Projects or Shells: History window opens. |
| 4 | Select an update that has not yet started; you can select any request as long as the status is not In Process or Finished. |
| 5 | Click Cancel Request. |
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