About the Self-Service Portal

The Self-Service Portal enables users to log in and work with specifically-enabled business processes. For example, Oracle Primavera's customers use Primavera Unifier for corrective work order management. These work requests are usually generated from project participants who do not use Primavera Unifier. These participants can use the Self-Service Portal, which allows to submit request through a web-based tool. Users can use the Self-Service Portal to submit requests and to view the status of these requests, and to collaborate on submitted requests.

In Primavera uDesigner, certain business processes can be enabled for access through the Self-Service Portal. Self-Service Portal enabling is supported on business processes that have these characteristics:

Simple
Company level
Non-workflow
Multi-record

The actions users can take through the Self-Service Portal are:

Create a business process
Modify a business process
Add or remove business process attachments
Add General Comments to a business process

Before you begin: Design the Landing Page in terms of the text and graphics that you want it to contain.

Step 1: Set Landing Page permission

Step 2: Configure and activate the Landing Page

Step 3: Specify users that receive portal-specific notifications. See "Setting Up a Non-Workflow Business Process" for details.

 

 

 

 


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