1 Qualified Exadata Products

The Oracle Exadata Database Machine is qualified for Oracle Auto Service Request. The following Exadata products are qualified for ASR:

Table 1-1 Exadata Products Qualified for ASR

Oracle Product Supports ILOM ASR SNMP Supports ILOM ASR Client Supports Solaris ASR Client

Exadata X8-8

SNMP V2c/V3

No

No

Exadata X8-2

SNMP V2c/V3

No

No

Exadata X7-8

SNMP V2c/V3

No

No

Exadata X7-2

SNMP V2c/V3

No

No

Exadata X6-8

SNMP V2c/V3

No

No

Exadata X6-2

SNMP V2c/V3

No

No

Exadata X5-8

SNMP V2c/V3

No

No

Exadata X5-2

SNMP V2c/V3

No

No

Exadata X4-8

SNMP V2c

No

No

Exadata X4-2

SNMP V2c

No

No

Exadata X3-8

SNMP V2c

No

No

Exadata X3-2

SNMP V2c

No

No

Exadata X2-8

SNMP V2c

No

No

Exadata X2-2

SNMP V2c

No

No


For more information about the Oracle Exadata Database Machine:

http://www.oracle.com/us/products/database/exadata/overview/index.html

Requirements

  • ASR Manager 5.7.4 or later.

    Note:

    To use DiagPack, you must use ASR Manager 5.6 and above. The HTTP receiver on ASR Manager is automatically enabled using port 16161.
  • Exadata software version 12.2.1.1.0 or higher.

  • Integrated Lights Out Manager (ILOM) on Exadata servers

Fault Coverage

ASR uses the following telemetry sources to detect fault events on Oracle Exadata hardware:

  • Fault Management Architecture (FMA): Provides CPU and memory fault information from the host.

  • Integrated Lights Out Manager (ILOM): Provides fault information, power and environmental, and CPU and memory fault information from the service processor.

  • Exadata-detected Events (HALRT): Provides fault coverage for disks, flash, and PCI cards within Oracle Exadata Database Machine.

  • Data Center InfiniBand Switch management module: Provides fault coverage for power, memory, storage, and battery. For details about the Data Center InfiniBand Switch, see:

    http://www.oracle.com/us/products/networking/infiniband/switch36/overview/
    

For fault coverage details, see the respective Exadata Database Server, Exadata Storage Server, and Exadata Disk Alerts sections in the ASR Fault Coverage for Engineered Systems document:

http://docs.oracle.com/cd/E37710_01/doc.41/e55806/toc.htm