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Administration Guide for Oracle Self-Service E-Billing
What's New in This Release
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Enrolling and Logging In to the Command Center
Enrolling the Initial Bootstrap Administrator User
Creating a Password for Logging In to the Command Center
Logging In to the Command Center
Changing an Administrator's Password or Personal Information
Deactivating and Reactivating the Bootstrap Administrator ID in the Command Center
Logging Out of the Command Center
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Creating Applications and Jobs
Creating a New Application
About Oracle Self-Service E-Billing Jobs
Creating a New Job
Changing a Job Configuration
Deleting a Job
About Data Protection
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Configuring Jobs
Billing Job Types
Configuring a StatementReady Job
Configuring a Notifier Job
Configuring a StatementSummaryPDFProvider Job
Configuring a StatementSummaryDaisyProvider Job
Configuring a BatchReportScheduler Job
Configuring a BatchReportProcessor Job
Configuring a PasswordExpNotify Job
Configuring an EmailBounceBack Job
Configuring a LoadExternalB2BUsers Job
Configuring a LoadExternalB2CUsers Job
Configuring a LoadExternalCSRUsers Job
Configuring a DefUsrAcctRelationship Job
Configuring a Purge Logs Job
Configuring a ReportCleanUp Job
Configuring a ShellJob
Hierarchy Job Types
Configuring a HierarchyImporter Job
Configuring a HierarchyCopy Job
Configuring a HierarchyCleanUp Job
Configuring a HierarchyPurge Job
Payment Job Types
Configuring a pmtRecurringPayment Job
Configuring a pmtSubmitEnroll Job
Configuring a pmtConfirmEnroll Job
Configuring a pmtPaymentReminder Job
Configuring a pmtCheckSubmit Job
Configuring a pmtCheckUpdate Job
Configuring a pmtARIntegrator Job
Configuring a pmtAllCheckTasks Job
Configuring a PaymentDueNotification Job
Configuring a pmtCreditCardSubmit Job
Configuring a pmtPaymentRefund Job
Configuring a ThresholdExceedNotify Job
Configuring a pmtCreditCardExpNotify Job
Configuring a pmtCustom Job
Configuring a pmtNotifyEnroll Job
Payment Consolidator Job Types
Configuring a PCAccountEnrollment Job
Configuring a PCBillSummary Job
Configuring a PCBillSummaryAcknowledgement Job
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Administering the Live Production Process
Administering Jobs
Monitoring Production Jobs
Viewing Job Status
Viewing and Verifying Task Status
Canceling and Rerunning Failed Jobs
Starting a Job Manually
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Scheduling Jobs
Scheduling Jobs
Process of Configuring a Blackout Calendar
Creating a Blackout Calendar
Editing a Blackout Calendar
Deleting a Blackout Calendar
Applying a Blackout Calendar to a Job Schedule
Process of Configuring Job Alerts
Creating Alert Groups
Editing Alert Groups
Deleting Alert Groups
Creating Alert Profiles
Updating an Alert Profile
Deleting an Alert Profile
Applying Alerts to a Job Schedule
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Configuring the Payments Module
About the Payment Module Features
About the Transaction Manager and Payment Cartridges
Scheduling Payment Jobs
About Email Notifications
Configuring a Payment Gateway
Process of Configuring a Payment Consolidator
Registering a Payment Consolidator
Registering a Biller
Configuring XMA Settings for Payment Consolidation Jobs
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Payment Transactions
About Check Payment Transactions
Adding a New Customer Account for Check Payment Services
The Cycle of an ACH Check Payment Transaction
About Check Payment Status Flow
About Credit Card Payment Transactions
About Instant Credit Card Payments
About Scheduled Credit Card Payments
About Credit Card Payment Status
About the Address Verification Service
Viewing Payment Reports
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Recurring Payments
About Recurring Payments
About the Multiple Recurring Payment Feature
About the Recurring Payment Transaction Cycle
Database Tables Affected by Recurring Payments
Examples of Recurring Payment
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Reviewing Production Activity
About Job Reports
About Message Log Files
Monitoring Service Status
About Administrator Activity Auditing
Setting Enrollment Properties
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Administering the Database
Managing the Payment Module Database
Migrating B2C Users in Batch Mode
Deleting B2C Users in Batch Mode
Canceling Payments for B2C Billing Accounts
About Purging Data
Purging Payment Account and Transactional Data
Purging Hierarchies and Hierarchy Assignments
Purging User Data
Purging Statement and Invoice Fact Data
Purging Validation Codes
Purging Administrator Activity
Purging Locked Administrators in Command Center
Purging Data in Batch Mode
Process of Purging Sample Data
Auditing Purged Data
Running the Master Key Update
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Running the ETL Jobs Using Oracle Workflow Manager
Running the EBILL_DATALOAD Job
Running the Reject_Group_Bill_File Job
Running the Reject_Master_Bill_File Job
Running the LOAD_PRODUCTION Job Process
Database Partitioning Architecture
Process of Setting Up New Database Partitions
Creating a New Partition Group
Associating Data with a Group
Moving Data Between Partitions
Removing an Empty Partition Group Key
Rejecting a Data Move Between Partition Groups
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Error Messages
Command Center Job Error Messages
Payment Error Messages
Payment Consolidator Error Messages
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