After you install the User Import Utility, the Knowledge Center User Import Utility program group appears in your Start menu. The User Import Utility icon is located in this program group. 


When you run the utility, you need to log in. After logging in, the User Import Utility dialog box opens. Select the Config File Name created when you configured the database connection.

 

Note: If you receive a Proxy Authentication dialog box when you log in to the User Import Utility, enter your username and password for the proxy server. If you select the Save my password option, the username and password information is encrypted and saved to the kcLogin.xml file in the path for the application data, for example c:\Documents and Settings\<username>\Application Data\Knowledge Center (Windows XP) or c:\Users\<username>\AppData\User Productivity Kit (Windows 7). If your password changes for the proxy server, you can open this file in a text editor and delete the tags <ProxyAuthentication> and </ProxyAuthentication> and all the text in between. This will cause the Proxy Authentication dialog box to open the next time you log in so that you can enter your new password.


Before starting the import process, you can modify the previously created information and save the configuration file again.


After importing the data file, you can view new and/or modified user accounts in the Manager.


The User Import Utility creates a configuration file with the name selected in the Config File name field <configfile.xml>. Additionally, each time the User Import Utility is run, as a Window application (not command line), it creates a log file that can be viewed by clicking the View Log button on the Importing Users dialog box. The location of the log file displays on the dialog box.
 
To run the User Import utility:

  1. From the Knowledge Center User Import Utility program group, double-click User Import.
      
  2. Enter a username and password, and select the appropriate language and workgroup, if necessary. Select the desired server in the Connect to list box, if necessary. Click OK.
     
  3. If the configuration file already exists, select or enter the configuration file name, click Load. Skip to step 8.
     
  4. Click the Users will be imported in the following Workgroup, if applicable.
     
  5. Click the workgroup into which you want to import the user data.
     
  6. In the Import User List location field, enter the path for the text file, or click Browse, navigate to the location in which the data file is stored, select it, and click Open.
     
  7. Select the Modify existing Users and/or Suppress error messages (Log only) options to enable them, if applicable.
     
  8. Select Import Users.
     
  9. Click OK.
     
  10. Click Exit.

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