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When you record browser-based application content, the content can be deployed with the SmartHelp toolbar button. The published content must be hosted on a web server and then SmartHelp can be installed from the hosted content location. The options on the SmartHelp configuration page allow you to configure SmartHelp for multiple applications and languages.

Note: If you have content created in different versions of the Developer, republish the content and SmartHelp from the same Developer version.

If you want to configure multiple applications, you must enter a URL for each application. For each URL, you must also configure a default language.

SmartHelp and Languages
You can configure SmartHelp to launch content in multiple languages. When you specify a language for the content at a specific URL, you can choose a base language and a language with a regional code, for example "en" for English, "en-us" for United States English, and "en-gb" for British English.

Users specify preferred languages for web pages, in order of preference, using the language settings in their web browser. When a user launches SmartHelp, it checks the language preference in the browser settings to find the appropriate content to launch for the application. It first tries to match the first preferred language, including the regional code. If there is none, it then looks for the preferred language with no regional code. If none is found, then it performs the same search for the second preferred language, and so on down the list. If no URL for content is found in any of the preferred languages, then it launches the content in the default language specified for the application.

Therefore, when you configure SmartHelp, you must always specify a default language for each application.

The SmartHelp Configuration page provides three options:

Application: Provides a list of all supported applications. Choose the one that is appropriate for the content.
Language: Provides a list of languages with region codes. Choose the one that is appropriate for the content.
URL: Enter the URL to the root folder for the content, for example, http://<servername>/<content folder>. Do not enter a specific page, such as index.html.

To configure SmartHelp options:

Launch the Configuration Utility.
Click the SmartHelp link.
In the Application field, choose the application for which you want to specify a content location.
In the Language field, choose the language for the content at the location.
In the URL field, enter the URL to the application content folder.
If you have more than one application for which you want to enable SmartHelp, click and enter another URL.
Click Save.

Note: To delete a row, click in the grey bar. You can also rearrange the rows using and .

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