The User Import Utility enables you to easily import user names and password information from a file or database into the Knowledge Center. It is a separate program that resides locally and connects to the server.
There are two things your administrator should supply to you before you install the Knowledge Center User Import Utility on your local workstation:
The name of the web server and virtual directory where Knowledge Center is located. Please note that the Knowledge Center must be installed before you can use the User Import Utility.
Your user credentials - either your Windows login account, or a user name and password that your administrator has created.
To install the Knowledge Center User Import Utility, launch the Setup.exe file located in the root folder in the software installation files. If a Security Warning appears, click Run. You are then prompted to choose the language for the Installer, and the Install Wizard appears. During installation, you will proceed through these screens in the Install Wizard.
License Key: Depending on the product you are installing, this screen may appear. If it does, click Browse to navigate to the location of the license key file (usually license.xml).
Welcome: From this screen, you can access the Installation and Upgrade manuals in Adobe Acrobat format.
Setup Type: From the Configuration list, select Knowledge Center User Import Utility.
Software Requirements: Third-party applications are required for installation. If the applications are not present, this screen appears notifying you which applications are needed. You can choose not to continue and abort the installation. If you choose to continue, the applications are installed. If one of them is the .NET framework, the .NET Installer may prompt you to close the Installer. Ignore this warning and do not shut down the Installer.
Note: On Windows 8 and Windows Server 2012, Microsoft .NET Framework 4.0 will not be properly detected and this dialog may appear prompting to install Microsoft .NET Framework 4.0 when Microsoft .NET Framework 4.5 is already installed. If prompted, select the options to allow the installer to install Microsoft .NET Framework 4.0, and the installer will proceed through the rest of the installation flow without installing Microsoft .NET Framework 4.0.
Select Program Folder: You can indicate the desired program folder or accept the default.
Choose Destination Location: You can accept the default target location, or click Change to specify a different one.
Ready to Install: The Installation Wizard is ready to install the software. Click Back to review or modify any settings.
Setup Status: This screen appears while the files are being installed.
Installshield Wizard Complete: During the installation a file might be in use by the operating system on the computer; this will require a reboot to complete the installation. Also, make sure to run Windows update to get the latest patches from Microsoft.