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Oracle® Communications Service Broker Concepts Guide
Release 6.1

Part Number E29445-01
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1 Service Broker Overview

This chapter provides an overview of the Oracle Communications Service Broker product line.

About Service Broker

Service Broker is a carrier-class platform supporting an open architecture that makes it easy to integrate with new technologies and networks. The platform includes three products:

Each product addresses and resolves a different segment of challenges that Communications Service Providers (CSPs) face.

Service Controller

Oracle Communications Service Controller is a Service Broker product that provides real-time service orchestration and protocol mediation capabilities. With a versatile orchestration engine and portfolio of standard interfaces, the product provides a gradual migration path from legacy infrastructure to next generation platforms. It enables CSPs to launch innovative new services that blend legacy and Internet Protocol (IP) networks.

With Service Controller, legacy services running on Service Control Points (SCPs) and Session Initiation Protocol (SIP) services running on application servers, gain access to and control sessions across legacy networks and SIP networks. Service Controller decouples services from network infrastructure, enabling services and networks to seamlessly converge.

Service Controller enables any network to integrate with any other network. With a full suite of SS7 interfaces, Service Controller translates any Intelligent Network (IN) protocol to any other protocol, including SIP and other variants of the original IN protocol. IP Multimedia Subsystem (IMS) assets and IN assets are brought together through the orchestration engine to build cross-domain services.

Included with Service Controller is a SIP interface for implementation of SIP-based services. Services using this interface control sessions in both the IMS and legacy domains, provided with an extensive set of capabilities available in the network, ranging from basic session redirection and disconnection to announcement playing.

Services can be implemented and executed on any standard SIP application server, such as Oracle Communications Converged Application Server. See Oracle Communications Service Broker SIP Developer's Guide for GSM for more information.

Included with Service Controller are two out-of-the-box services:

  • Virtual Private Network

    Virtual Private Network (VPN) is an application you use to provide custom voice VPN services to subscribing organizations. It makes traditional PBX-based VPN features, such as private extension dialing, calling line identity presentation, and reduced charging rate, available to mobile device users even away from their home, office, city, or country.

    VPN allows replacement of IN services running on end-of-life systems. It supports migration from legacy infrastructure and consolidation to IP-based services.

    See Oracle Communications Service Broker VPN Implementation Guide for more information.

  • Social Voice Communicator

    Social Voice Communicator (SVC) is an application you use to offer subscribers social communications services. These servers provide a way to connect friends, colleagues, and family with social voice, voicemail, and other features.

    See Oracle Communications Service Broker Social Voice Communicator Implementation Guide for more information.

See Oracle Communications Service Broker Service Controller Implementation Guide for more information.

Online Mediation Controller

Oracle Communications Online Mediation Controller is a Service Broker product that provides real-time orchestration and mediation capabilities aimed to charging services. With a versatile orchestration engine and portfolio of standard charging interfaces for online and offline charging, such as RADIUS and Diameter, the product enables applying a single charging strategy across networks.

Online Mediation Controller enables collecting charging events while unifying the presentation to the charging system. Charging events originating from multiple services can be harmonized for delivery to the charging function. Charging events are mediated and delivered to a designated charging system regardless of charging event origination, allowing real-time view of subscriber accounts.

Out-of-the-box mediation and orchestration capabilities allow CSPs to implement and introduce new services that may have unique charging requirements that blend with existing charging services and span across multiple networks.

Online Mediation Controller provides built-in safeguarding functions that ensure charging continuity by compensating for planned and unplanned charging system outages.

When you integrate Online Mediation Controller with Service Controller, charging services can be combined with next-generation services, consolidating the CSP's services and creating a versatile combination of chargeable and charge-based service logic.

Online Mediation Controller provides network connectivity for Oracle Communications Billing and Revenue Management (BRM) as well as any other standards-based third-party charging systems.

See Oracle Communications Service Broker Online Mediation Controller Implementation Guide for more information.

Policy Controller

Oracle Communications Policy Controller is a second generation product, compliant with the 3GPP Policy Control Rule Function (PCRF). It provides CSPs with tools to control data usage in their infrastructure, enhance data services efficiency, and improve the quality of the customer experience.

Designed to improve customer experience, policies are created to be service aware and network aware:

  • Network aware policies can be created for specific access technologies, such as 3G and LTE. CSPs can create pricing windows where the network condition dynamically alters prices.

    For example, CSPs can have policies automatically lower prices during low network utilization or raise them during peak usage. In times of network congestion, Policy Controller can throttle data-heavy over-the-top services, such as BitTorrent.

  • Service aware policies provide control over how individual services consume network resources. Consumers can subscribe to individual services, paying for each service rather than the bandwidth consumed.

    For example, CSPs can offer special deals where consumers have unlimited Facebook usage without being charged under their data plans. Similar offers (free or low-cost) could be made for access to streaming movies from Netflix or Hulu.

Policy Controller enables CSPs to offer charging models that go beyond simple flat rate or usage-based pricing towards service, application and device-aware charging. Carriers can deliver highly personalized and customer-specific services to incentivize subscriber behaviors. CSPs can use Policy Controller to create special offers for specific customer segments or bundled services based on any criteria such as customer location, time of day, family plan and so on.

Policy Controller is a comprehensive policy product with interfaces to the network layer and charging systems. It is dynamic and responsive to real-time changes in customer behavior, characteristics, and usage, as well as to network events. CSPs can implement policies that represent business relationships with other service providers and can both block usage or enhance service based on the terms of that relationship.

Policy Controller provides integration with charging systems, including a centralized Subscriber Profile Repository (SPR) and charging parameters used to configure policy rules. Policy Controller integrates with Oracle Communications BRM, as well as with other standards-based charging systems.

See Oracle Communications Service Broker Policy Controller Implementation Guide for more information.

Netra 6000 High Availability Manager

Netra 6000 High Availability Manager (HA Manager) is a software module providing management of a complete integrated Service Broker deployment that includes hardware and software components. Composed of the Service Broker software and an integrated management software, the HA Manager it operates both the hardware and software processes of the Service Broker deployment.

The HA Manager is specifically targeted at SUN Netra 6000 hardware, and engineered to work with Oracle Enterprise Linux.

See Oracle Communications Service Broker Netra 6000 High Availability Manager Administrator's Guide for more information.

Note:

In this release of Service Broker, the HA Managers supports only Service Controller.