Making a Payment

You can initiate a payment from any of the following locations:

  • From the Actions menu above the account bar, select Payments, and then select Make a Payment.

  • From the Home section or the Bills section, click Make Payment.

  • From the Account details page of the account for which you want to make the payment.

Note:

A payment amount does not need to match a bill amount. You determine where a payment is applied when you allocate the payment.

Billing Care supports the following payment methods:

  • Credit Card

  • Debit Card

  • Cash

  • Check

  • Wire-Transfer

  • Inter Bank Payment Order

  • Postal Order

To make a payment:

  1. From the Actions menu, select Payments, and then select Make a Payment.

    The Make a Payment dialog box appears.

  2. Enter the amount.

  3. (Optional) To use a payment method other than the one displayed, select Use a different payment method and select a method from the Payment Method list.

    1. Enter the account information for the new payment method.

    2. Select Use name and billing address from primary contact, or enter the name and address for the card holder.

    3. (Optional) Select Save to Payment Methods on file for credit card and debit payment methods.

      If you are making a payment for an account, the payment method applies to the account. If you are making a payment for a bill unit, the payment method applies to the bill unit.

  4. For Select a reason, select the reason that matches the situation.

  5. (Optional) Enter notes.

  6. Do one of the following:

    • Click Continue to manually allocate to make the payment and to allocate the payment.

    • Click Save to make the payment without allocating.

See "Allocating Payments" for information about allocating payments.

Related Tasks

Allocating a Payment

Adding a Payment Method