You can search for content in those subjects to which you have access, or all titles on the server (if enabled by the administrator). You conduct a search by entering the desired search criteria, such as a word or multiple words. While the search includes content files, it does not search all file types used for subject content, such as Macromedia Flash files.

 

Note: For third-party content, you must be enrolled in a knowledge path linked to the third-party content for it to be included in the search.


You can conduct a simple search, where you search for specific text, such as "saving" or "document". You can also conduct an advanced search. An advanced search enables you to use special characters and multiple search criteria, such as "open & document" to search for all subject sections containing both "open" and "document." To create advanced search criteria, you use Boolean operators, as follows:

You can also use the * wildcard in a search to match any number of characters (for example, "da*ta").

These instructions also appear in the right pane of the Search page. The results of the search appear in the left pane, as a list of links. By default, a maximum of 10 links appear; however, you can change the return limit. When you click a link, the section content appears in the right pane.

 

ProcedureTo search for content:

  1. From the Knowledge Center, click Search.
     
  2. Enter the text you want to search for in the Search field at the top of the page. Use Boolean operators and wildcards as necessary.
     
  3. (Optional) Click the Number of Results list and choose the maximum number of results you want.
     
  4. Click Search.
     
  5. Click any of the links in the left pane to view the content.
     
  6. To modify the search, edit the search text and click Search again.
     
  7. Click Close to clear the search criteria and the list of links.

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Search_Screen