When you run the User Import utility, you need to log in. After logging in, the User Import Utility dialog box opens. Select the Config File Name created when you configured the database connection.

Note: If you receive a Proxy Authentication dialog box when you log in to the User Import utility, enter your username and password for the proxy server. If you select the Save my password option, the username and password information is encrypted and saved to the kcLogin.xml file in the path for the application data, for example c:\Users\<username>\AppData\User Productivity Kit (Windows 7). If your password changes for the proxy server, you can open this file in a text editor and delete the tags <ProxyAuthentication> and </ProxyAuthentication> and all the text in between. This will cause the Proxy Authentication dialog box to open the next time you log in so that you can enter your new password.

Before starting the import process, you can modify the previously created information and save the configuration file again.

After importing the data file, you can view new and/or modified user accounts in the Manager.

The User Import utility creates a configuration file with the name selected in the Config File name field <configfile.xml>. Additionally, each time the User Import utility is run, as a Window application (not command line), it creates a log file that can be viewed by clicking the View Log button on the Importing Users dialog box. The location of the log file displays on the dialog box.
 
To run the User Import utility:

1. From the Knowledge Center User Import Utility program group, click User Import.
     
2. Enter a username and password, and select the appropriate language and workgroup, if necessary. Select the desired server in the Connect to list, if necessary. Click OK.
    
3. If the configuration file already exists, select or enter the configuration file name, click Load. Skip to step 6.
    
4. Navigate to the text file containing the data to import, then select the workgroup to which the users are being imported.
    
5. Choose either or both the Modify existing Users and/or Make users inactive if they are not part of this import options.
    
   Note: Modify existing Users allows you to update information on existing users. If you do not select this option, only new users area added to the database. Make users inactive if they are not part of this import allows you to deactivate any users in the system that are not currently in the set of users being imported.
    
6. Select Import Users.
    
7. Click OK.
    
8. Click Exit.

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