After you log in, the Knowledge Center home page appears. From the home page, you can start new subjects; continue a subject from a previous session; search for a specific subject; update your profile; or view notes made while taking a subject. The Home button in the title bar at the top of any page returns you to this page.
Note: The options that you have on the home page will vary depending on the setup at your company.
The home page contains a Navigation pane and a My Knowledge Center pane.
My Knowledge Center
The My Knowledge Centerpane provides links to your subject in progress as well as the history of the subjects you have accessed. These links only appear if you have logged in previously and started a knowledge path. There is also a link to view a report of your usage summary, which includes the knowledge path name, date enrolled, activity, scores, and your progress in each.
There are two icons that appear in the title bar of the My Knowledge Center pane as well as all the other pages in Knowledge Center. Clicking the Knowledge Center Help icon opens the Knowledge Center help system, and clicking the Logout icon logs you out of the Knowledge Center. This icon only appears if you are logged in under Standard authentication.
Navigation
The Navigation pane appears on the left side of the Knowledge Center. It may contain the following links, depending on the setup at your company and the product that has been installed. Several of these links are available only in the Professional edition.
Knowledge Paths: Displays a list of available knowledge paths. A link is also available to enroll or withdraw from knowledge paths and start taking a subject. This link only appears if the administrator has enabled this feature.
Player: Opens content directly in the Player, instead of going through a knowledge path. This link only appears if the administrator has enabled this feature and there are titles that have been designated as available for direct launch. If there are multiple titles available, a page appears with a list in alphabetical order. It also displays the date when you last viewed the title and when it was last updated on the server. You can click any of the column headings to sort the list by that column.
Search: Opens the Search page to locate specific information in a subject. This link only appears if the administrator has enabled this feature.
User Profile: Displays the Profile page where you can modify account information, such as first or last name, e-mail address, and password. You can also change the language and use the Clear Stored Login option to clear the saved password information. You may be able to change personal settings or only view them. In addition, if the manager disabled the change password feature, the password fields do not appear on this page. This link only appears if the administrator has enabled this feature.
Answer a Question: Allows an expert to view a list of expert advice questions to address. This only appears for users designated as experts for particular titles. An expert is someone who is a subject matter expert for one or more subjects. This link only appears if the administrator enabled the Expert Advice feature.
Ask an Expert: Accesses the expert advice features. The Expert Advice feature enables users to communicate with subject matter experts regarding the subject content. This link only appears if the administrator enabled the Expert Advice feature.
Review Feedback: Allows a feedback monitor to view a list of feedback comments. A feedback monitor is someone who can view feedback and run a report. Also allows a user to view comments about titles he or she is enrolled in, including their own comments.
Notebook: Allows you to view a list of sections in various subjects that contain notes or are bookmarked. You can view or delete notes, as well as return to the sections in the subjects to which they apply. This link only appears if the administrator has enabled this feature.
Reports: Allows you to create and run a variety of reports, such as a usage summary that details an individual's progress or a breakdown of assessment questions and their effectiveness. The Reports link only appears if you have permission to run reports.
Manager: Allows you to create user accounts, user groups, and knowledge paths, import content, and manage the server. The Manager link only appears if you have System Administrator or Manager permission.