Each report provides a listing of summary statistics on the use of your content. After running a report, you might want to view the detailed data behind the statistics.
Selecting Details next to a report row displays the Selected details page with a table of all of the records that were used to produce the summary statistics. Details are available on a per-record basis and show the raw data from each time a content item was launched. Each record is an attempt and is reported on its own row. By default, the records of 50 attempts are listed per page, but you can change this value. You can expand an attempt row to view the session information. In turn, you can expand a session row to view the playmode information, if applicable. The Selected details view is sorted by date, and can be sorted in ascending or descending order.
Attempt: An attempt is based on completion of a content item. If the content item is a topic (simulation), then the completion of the content item is based on the completion of the required play mode. An attempt starts when the user launches the content item and ends when he or she completes the required mode for the item. If the user exits a content item before completing the required play mode and then returns to the content item to continue, the additional progress is reported in a new session under the same attempt. Several sessions may appear under an attempt. The attempt closes when the user completes the required mode.
If the user retakes a completed content item, it is recorded as a new attempt. Therefore, if the user takes and completes Know It? mode for a topic three times, the Details page shows three separate attempt rows for the topic.
Session: An attempt includes a minimum of one session, but may include several sessions. A new session is recorded each time the user launches and leaves a content item, regardless of whether the item is completed or abandoned before completion. A session may be recorded under a new attempt or under an existing attempt that is incomplete.
A session is recorded under an existing attempt if the content is launched before completion of the required play mode. For example, a user runs See It! and Try It! play modes for a topic, but exits the topic before running Know It? mode. The attempt shows one session with two play modes. The user returns to the topic and takes the Try It! play mode again. Because the user has not yet completed the required Know It? play mode, an additional session row for the Try It! play mode is added under the same attempt. The attempt is not closed until the user takes Know It? mode. If the user completes Know It? mode for the topic (closing the attempt), and returns at a later time to review the Try It! play mode, a new attempt containing Session and Playmode rows, is created.
Each time a concept or question is launched, a new attempt and session is recorded.
A "log" link may appear next to each session. The link opens a table with API call data that is used for troubleshooting API communication issues. The Knowledge Center keeps session logs within a specified time period, which is set in the web.config file in the KCenter folder in the installation path. Session logs before the time period are purged. The log link only appears in the Details view for users with System Administrator, Manager, and Reporter permissions.
Playmode: A Playmode row is created each time the user launches a play mode for a topic.
Regardless of the report, the Selected details page always shows the same set of data for each attempt, session and play mode as shown in the following list. You can also select the Include Document ID option to add that column to the report.
Date/Time: Date and time at which the content item was launched.
Item: The name of the content item (assessment, concept, question, topic).
Document ID: Unique identification number assigned when the content item was created in the Developer. The initial character identifies the type of content item; a=assessment, c=concept, q=question, and t=topic). The Include Document ID option at the top of the report allows you to control whether the Document ID displays in the report. If the content is third party content (not created in the Developer), the Document ID is the unique identifier of the item in the third party package. Note that the Knowledge Center calls a third party title an "external title."
User: The username of the person launching the content.
Time: Time spent viewing the content item.
Mode: The play mode in which the topic was viewed.
Score: The score obtained in Know It? mode, for an assessment, or items from third party content.
Passed: Information whether the user passed Know It? mode, a question, an assessment, or items from third party content.
Note: You can print the Selected details pages using the print function in your browser, but each screen page must be printed separately. A screen page might print on several physical pages. In general, it is recommended that you print report pages using landscape page orientation. You cannot modify report details.
To view report details:
Run a report.
Click Details at the end of the summary row whose details you want to view.
To change the sort order, click the Sort by date field and select the desired sort order.
To change the number of records on a page, select the text in the Records per page field and type a number.
Select the Include Document ID option if you want to add the Document Id column to the report.
Click OK to apply the changes.
To control the display of the Document ID, select or deselect the Include Document ID option.
If there are more records than can be displayed on one page, use the Previous page and Next page links to scroll through the detail pages.
Click the Return to report link to redisplay the report.
Details next to a report row displays the Selected details page with a table of all of the records that were used to produce the summary statistics. Details are available on a per-record basis and show the raw data from each time a content item was launched. Each record is an attempt and is reported on its own row. By default, the records of 50 attempts are listed per page, but you can change this value. You can expand an attempt row to view the session information. In turn, you can expand a session row to view the playmode information, if applicable. The Selected details view is sorted by date, and can be sorted in ascending or descending order.
To view report details: