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Natural Key Tag of the Connector Configuration File

The natural_key tag is defined in the synchronizer tag. You use it to configure criteria to identify duplicated records during synchronization. The natural_key tag includes the following items:

• A set of natural_key tags that describe the criteria. Siebel CRM Desktop uses OR logic for all criteria that the natural_key tag describes.
• A set of field tags. Each of these tags includes a field name that CRM Desktop examines to identify duplicates. CRM Desktop uses AND logic for all field tags.

Example Code of the Natural Key Tag

The following code is an example of the natural_keys tag:

<natural_keys>
  <natural_key>
    <field>First Name</field>
    <field>Last Name</field>
  </natural_key>
  <natural_key>
    <field>Email Address</field>
  </natural_key>
</natural_keys>

In this code, if one of the following situations is true, then CRM Desktop detects two objects as duplicates:

• First Name AND Last Name contain the same values
• Email Address fields contain the same values