This chapter describes how Siebel CRM Desktop handles some types of Siebel CRM data. It includes the following topics:

• How Siebel CRM Desktop Handles Activities
• How Siebel CRM Desktop Handles Shared Activities
• How Siebel CRM Desktop Handles IBM Notes Calendar Data
• How Siebel CRM Desktop Handles IBM Notes To Do items
• How Siebel CRM Desktop Handles IBM Notes Email Messages
• How CRM Desktop Displays Data That Is Not Directly Visible
• How a User Can Link Siebel CRM Records to IBM Notes Records
• How Siebel CRM Desktop Handles Items If the User Removes the CRM Desktop Add-In