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Understanding PeopleSoft Online Help Accessibility

The PeopleSoft Online Help is designed to be accessible to everyone. For example, you can access all features of the online help by using only the keyboard, and the site is designed to work with assistive technology, such as a screen reader.

Review Navigating the PeopleSoft Online Help for information about how the site is structured and how to navigate between pages.

In addition, the following recommendations improve the accessibility of specific features in the PeopleSoft Online Help.

Expandable and Collapsible Tree Views

Navigation pages include expandable and collapsible tree views that contain links to the help content. To ensure that you can access all content within these tree views, select the Expand All Sections check box in the Display Options portlet on any navigation page. See Using Portlets for more information about the Display Options portlet.

In addition, you can use the following commands to navigate through the tree views using the keyboard:



Up Arrow and Down Arrow

Move between all visible nodes. If a node is collapsed, this moves to the next visible mode (not to the contents of the collapsed node).

Left Arrow

If the node is expanded, this collapses the node. If the node is collapsed, this moves to the parent node (if one exists).

Right Arrow

If the node is collapsed, this expands the node. If the node is expanded, this moves to the first child node, after which point you switch to the Down Arrow to move through the remaining child nodes.


If the node contains a link to a subject navigation page or a help page, this opens that page.

Any letter key

Moves to the first visible node with a title beginning with that letter.


Moves to the top node in the tree view.


Moves to the last visible node in the tree view.

Expandable and Collapsible Portlets

Each portlet on the left side of the page has a maximize/minimize button in the title bar. The button label toggles between “Maximize” and “Minimize” to indicate the state of the portlet.

Press the Tab key to access the portlet buttons using the keyboard, and press the Enter key to press the button.

Business Process Maps (BPMs)

For PeopleSoft Applications product lines that provide BPM diagrams in the online help, you can click the Switch to Text-Only BPMslink to access text-only versions of the BPM diagrams.

See Using Text-Only BPM Pages.

User Interface Formatting

Your help administrator can modify the delivered style sheets to change the colors and formatting of text on pages to meet specific accessibility needs. See Modifying Online Help Style Sheets.

Accessibility of PeopleSoft Applications

For information about the accessibility of PeopleSoft Applications, see PeopleTools: PeopleSoft Accessibility Guide.