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Routing Applicants

This section provides an overview of applicant routing and discusses how to:

Understanding Applicant Routing

After the screening process has helped you evaluate applicants, you are ready to decide what to do next for each applicant. Routing is the action of sending requests that ask people to provide input on that decision.

The Route Applicant Action

The Route Applicant action is available from several pages, including the Manage Job Opening page, Manage Applicant page, Manage Application page, and Search Applications page.

When you initiate the Route Applicant action, the Route Applicant page appears. Use this page to list the people whose feedback you are requesting and to enter a comment to include in the email notification that goes to the recipients. When you submit the routing request, the system sends each recipient a notification with a link to the page where the recipient enters a response.

Note: If a job opening is governed by a flexible recruiting process, that process controls the availability of the Route Applicant action. Availability can vary depending on the user’s role and the applicant’s current disposition.

Routing Statuses

Routings have their own status, separate from the applicant's disposition. When you create a routing request, you can assign the initial routing status. The delivered default routing status is Routed, indicating that you have just begun the decision-making process. Other delivered statuses describe the possible decisions you can make for the applicant.

As delivered, the system includes these statuses for the Route status area:

  • Routed indicates that the applicant has entered the routing phase and that you are seeking recommendations for further applicant processing.

  • Invite for Interview indicates that you intend to proceed to the next step in the recruiting process by inviting the applicant to interview.

  • Hold indicates that you do not intend to make a decision yet.

  • Reject indicates that you are not interested in the applicant.

  • Withdrawn indicates that the applicant is no longer available for the job opening.

Routing Recommendations

The notification that the system sends to routing recipients includes a link to the self-service Routing Response page, where the user can review a list of routing requests and access a detail page to supply a response for a specific routing. The response options are the same status values that are used for the overall routing status.

Responses are visible (and enterable) on the original Route Applicant page as well.

Final Routing Recommendation

When routing responses have been gathered and a final routing decision has been made, a recruiter enters that decision in the Overall Routing Status field on the Route Applicant page. Changes to an applicant's overall routing status can trigger status change effects that update the applicant's disposition.

Note: Only changes to the overall routing status trigger status change effects. The routing recommendations in the Response field do not have any effect on the applicant's disposition.

See Delivered Status Change Effects.

Group Routings

On pages that list multiple applicants, you can use a group action to route more than one applicant at a time. When you submit the routing request, recipients receive separate notifications for each applicant.

Multiple Routings

On the Route Applicant page, routing information appears in a scroll area, and an Add New Routing button enables you to create additional routings for the same applicant or group of applicants. You might want to create multiple routings if, for example, you want to send different comments to different reviewers.

When you access the Route Applicant page for a single applicant, you can scroll through all of that applicant’s previous routings. However, you don’t see any other applicants that may have been included in the original routing.

When you access the Route Applicant page for multiple applicants, you are always creating a new routing, and no previous routings are visible.

Pages Used to Route Applicants

Page Name

Definition Name

Navigation

Usage

Route Applicant

HRS_GACT_APP_RTE

Click the Route icon, or select select Recruiting Actions, then select Route Applicant from the Group actions menu, on any of these pages:

  • Manage Job Opening page: Applicant tab

  • Manage Applicant page: Applicant Activity page: Current Status section

  • Search Applications

  • Manage Application (group action not available)

  • Route an applicant to another employee to get a recommendation regarding the next step in the recruiting process.

  • Review or enter routing responses and enter a final routing determination.

Routing Response (list)

HRS_APP_RTE_SRCH

  • select Self-Service, then select Recruiting Activities, then select Routing Response

  • Users who receive a routing request can access this page using the link in the routing request email notification

View a list of routing requests that have been sent to you.

Routing Response (detail)

HRS_APP_RTE_RSP

Click the name of an applicant on the Routing Response list page.

Enter a response to a routing request.

Route Applicant Page

Use the Route Applicant page (HRS_GACT_APP_RTE) to:

  • Route an applicant to another employee to get a recommendation regarding the next step in the recruiting process.

  • Review or enter routing responses and enter a final routing determination.

Image: Route Applicant page

This example illustrates the Route Applicant page.

Route Applicant page

Applicants to Route

This grid lists the names and IDs of the applicants that you are routing, along with the job openings for which they are being considered. You can remove applicants from the list as long as at least one applicant remains. You cannot, however, add additional applicants. Instead, return to the page where you initiated the routing action and route any additional applicants from there.

Routings

Recipients

Use this grid to identify the people whose feedback you are requesting. If the routing request is for a single job opening, the primary hiring manager is the default recipient unless the hiring manager is the person sending the routing request.

Buttons

Routing Response List Page

Use the Routing Response list page (HRS_APP_RTE_SRCH) to view a list of routing requests that have been sent to you.

Image: Routing Response list page

This example illustrates the Routing Response list page.

Routing Response list page

Filter Criteria

Applicant List for Routing Response

Routing Response Detail Page

Use the Routing Response detail page (HRS_APP_RTE_RSP) to enter a routing response.

Image: Routing Response detail page

This example illustrates the Routing Response detail page.

Routing Response detail page

Toolbar

Header Information

The read-only fields at the top of the page identify the applicant and the job opening for which the applicant is being considered. A routing applies only to this specific context.

Routing Response (Overall)

Routing Response (Recipient’s Response)