Understanding Notification and Escalation Manager
Notification and Escalation Manager (NEM) is a mechanism used to process notifications and escalations on a specified interval.
For example, escalations are used when an approver has not responded within a specified time period to a transaction that is pending approval. You can specify the time period (timeout) and you can specify alternate approvers to whom to notify and escalate the approval for further action. Timeout options are defined on the Approval Path Definition page.
Pages Used to Set Up the Notification and Escalation Manager
Page Name |
Definition Name |
Navigation |
Usage |
---|---|---|---|
Event Type |
EOAW_NEM_EVENTS |
|
Associate events to a server. |
Notification and Escalations |
EOAW_NEM_SETUP |
|
Set up an escalation event and define the evaluation and action details. |
Event Status |
EOAW_NEM_STATUS |
|
Check status of notification. |
Schedule JobSet Definitions |
SCHDLDEFN |
|
Set up a NEM to define the job to run, and how often you want it to run. |
Event Type Page
Use the Event Type page (EOAW_NEM_EVENTS) to associate events to a server.
Image: Event Type page
This example illustrates the fields and controls on the Event Type page. You can find definitions for the fields and controls later on this page.
Event Type |
Select an event type. PeopleSoft applications deliver some event types, such as ESCALATION_EVENT and APPROVALACTIVITYEMAIL. |
Server Name |
Select the server on which to run the notification. |
Notification and Escalations Page
Use the Notification and Escalations page (EOAW_NEM_SETUP) to set up an escalation event and define the evaluation and action details.
Image: Notification and Escalations page
This example illustrates the fields and controls on the Notification and Escalations page. You can find definitions for the fields and controls later on this page.
Schedule JobSet Definitions Page
Use the Schedule JobSet Definitions page (SCHDLDEFN) to set up a NEM to define the job to run, and how often you want it to run.
Image: Schedule JobSet Definition page
This example illustrates the fields and controls on the Schedule JobSet Definition page. You can find definitions for the fields and controls later on this page.
See , Defining Jobs and JobSets.