This section describes how to view contracts between customers and external vendors to support CIs monitored by Oracle. A Vendor Support Contract contains all the information required to connect to a particular external vendor including a list of CIs covered by the contract.
To view Vendor Support Contracts:
Log in to Oracle Advanced Support Platform.
The Oracle Advanced Support Platform Home appears.
Click Advanced Monitoring.
The Advanced Monitoring page appears.
From the CMS tab, select Vendor Support Contracts.
The Vendor Support Contracts page appears.
Locate the required contract and click the vendor's name.
The View Vendor Support Contract page appears where you can review the information on the selected contract.