Specifying the P6 Progress Reporter Help Location

Contents

You have two options for deploying and using P6 Progress Reporter Help.

Use the Default P6 Progress Reporter Help URL (Recommended):

Note: To use this option, P6 Progress Reporter must be able to access the Internet.

To provide the most up-to-date online assistance available, P6 Progress Reporter automatically links to help hosted on the Oracle Technology Network (OTN). OTN houses Oracle's most up-to-date documentation. If there are any changes to P6 Progress Reporter functionality, those changes will be in the help documentation on OTN. If you can access help on the Internet, then you do not have to do anything to configure the help.

Use the P6 Progress Reporter Help WAR File:

If your P6 Progress Reporter configuration cannot access help on the Internet, you must specify the P6 Progress Reporter Help site location for users to access online help within the application. To provide the most up-to-date online assistance available, P6 Progress Reporter Help site files are provided independently from the P6 Progress Reporter server application EAR file.

Caution: The following instructions assume you have already installed and configured your help file in your application server. See the Installing and Configuring P6 EPPM guide for more information.

To specify the P6 Progress Reporter Help site location:

1. Launch the P6 Progress Reporter Administrator.
2. Select Click here to administer timesheet application settings.
3. Enter your P6 EPPM user name and password.
4. In the P6 Progress Reporter Help site location field, enter the P6 Progress Reporter Help URL using the structure:

   http://serverIP:listenport/ContextRoot/

   where ContextRoot is pr-help by default

5. Click Save.

Tips

• The slash ("/") at the end of the P6 Progress Reporter Help URL is required.
• When the client launches, the Help URL will automatically have the appropriate locale suffix.
• You are not required to restart the application server instance after entering the P6 Progress Reporter Help site location.
• If you receive a "server not found" or a similar error message when accessing the P6 Progress Reporter Help in P6 Progress Reporter, it means one of the following:
  • The application server cannot access the Internet.
  • The help site is not available.

  If the application server cannot access the Internet, check your P6 Progress Reporter Administrator settings and ensure they are configured to the correct URL.

  If the URL is configured correctly, but you still can't access the P6 Progress Reporter Help, you will need to use the local help (pr-help.war). Use the instructions for deploying P6 Progress Reporter to deploy the help file.