14 Platform-Specific Issues and Workarounds

This chapter describes issues associated with the installation, configuration, deployment, and patching process of Oracle Identity and Access Management 11g Release 2 (11.1.2.2.0) on porting platforms. It includes the following sections:

14.1 Installation Issues and Workarounds

At this point, there are no installation issues reported on porting platforms.

14.2 Configuration Issues and Workarounds

At this point, there are no configuration issues reported on porting platforms.

14.3 Deployment Issues and Workarounds

This section describes deployment issues and their workarounds on porting platforms. It includes the following topics:

14.3.1 Errors Displayed When Deploying Oracle Identity and Access Management on HP Itanium64

When you try to deploy Oracle Identity and Access Management on HP Itanium 64-bit platform, using the iamDeploymentWizard.sh script, the following errors are displayed:

uname: illegal option -- p 
usage: uname [-amnrsvil] [-S nodename] 
./iamDeploymentWizard.sh[353]: test: Specify a parameter with this command. 
./iamDeploymentWizard.sh[353]: test: Specify a parameter with this command.

The above errors are also displayed when you run the runIAMDeployment.sh script.

Workaround:

These errors are harmless and can be safely ignored.

14.3.2 Identity and Access Management Deployment Fails During Configuration Phase with Out of Memory Error on IBM AIX

When you deploy Identity and Access Management on AIX, the Administration Server log throws out of memory errors, and the deployment fails in the configure phase for IAMAccessDomain. The following errors are displayed:

[AdminServer] [ERROR] [] [Coherence] [tid: Logger@9264948 3.7.1.1] [userId: 
<anonymous>] [ecid: 0000K8m1Gl_CKuP5IfDCif1IUqMD000003,1:23800] [APP: 
oam_admin#11.1.2.0.0] 
Oracle Coherence GE 3.7.1.1 
<Error>(thread=DistributedCache:DistributionCache, member=1): [[ 
java.lang.OutOfMemoryError: Java heap space

Workaround:

Set the environment variable USER_MEM_ARGS as shown below, and restart the Identity and Access Management Deployment.

export USER_MEM_ARGS="-Xms256m -Xmx1536m"

14.3.3 Identity and Access Management Deployment Fails During Preconfigure Phase on IBM AIX

During Identity and Access Management Deployment on IBM AIX on POWER Systems (64-bit), the preconfigure phase fails.

The runIAMDeployment-preconfigure.log file contains the following error:

Error executing /bin/sh /bin/ps guwww | grep NodeManager: 
Exit Code = 1!DETAIL=Error executing /bin/sh /bin/ps guwww | grep 
NodeManager: 
. 
Exit Code = 1

Workaround:

Before you start Identity and Access Management Deployment, complete the following tasks:

  1. Open the command-line interface.

  2. Run the following command:

    * sh -c 'echo NodeManager >/dev/null; for x in 1..5; do sleep 86400; done' &

  3. When the deployment is complete, stop the command.