Script-provided credentials that are not used as expected, cause Interactive Reporting documents files to be unusable without modification to the scripts.
When using scripted credentials, if database login failures occur, administrators can configure the system to take remedial action. Errors are reported to the user by default, and no further action is taken.
When the remedial action option is enabled, if the scripted credentials fail again to log into the database, retry the login using settings from the Interactive Reporting database connection file and section mapping, together with the options of the Connect method.
A login failure due to incorrectly scripted credentials will always be logged. The remedial action only affects users of Interactive Reporting Web Client, but does not affect EPM Workspace or Interactive Reporting Studio usage.
When the failure is logged, stop the Web server and enter WebClient.Applications.DAServlet.RetryUsingDefaultDBCredential = true in the ws.conf file. Save ws.conf and restart the Web server.