1 Overview

Oracle Enterprise Manager Ops Center is a data center management solution for managing both hardware and software from one console. This document presents good practices for managing the security of Oracle Enterprise Manager Ops Center deployments.

1.1 Product Architecture

The Oracle Enterprise Manager Ops Center software has a distributed architecture with a single master controller (Enterprise Controller) and multiple controllers (Proxy Controllers). Each Proxy Controller connects either to multiple Agent Controllers hosted on an Operating System instance or to managed systems or to both. Figure 1-1 shows a deployment with one Proxy Controller, which can be located on the same system as the Enterprise Controller.

Figure 1-1 Basic Deployment

Description of "Figure 1-1 Basic Deployment"

1.1.1 Knowledge Base (KB) and Package Repository

The Knowledge Base is the repository for metadata about Oracle Solaris 10-8 and Linux OS components, which resides on Oracle's website. Oracle Enterprise Manager Ops Center can connect to the Knowledge Base through the Internet to obtain OS updates and updates to the product software itself. In a similar way, the Enterprise Controller can get access to the Oracle Solaris 11 Package Repository for updates to components of Oracle Solaris 11.

1.1.2 Enterprise Controller

The Enterprise Controller is the central server for Oracle Enterprise Manager Ops Center and there is only one Enterprise Controller in each installation. The Enterprise Controller stores firmware and OS images, plans, profiles, and policies. The Enterprise Controller also stores the asset data and site customizations in a database and hosts the web container for the user interface components. The Enterprise Controller handles all user authentication and authorization. All operations are initiated from the Enterprise Controller.

Although the Enterprise Controller stores firmware and OS images, these images are not included in a backup of the Enterprise Controller. As a good practice, create the software library for OS images on networked storage (NAS). Then include the network storage device in your site's backup plan.

1.1.3 Proxy Controller

A Proxy Controller links the managed assets to the Enterprise Controller and acts for the Enterprise Controller in operations that must be located close to managed assets, such as OS provisioning. The Proxy Controller provides fan-out capabilities to minimize network load and to support complex network topologies. The Proxy Controller also contains the logic for agent-less monitoring and management of hardware.

1.1.4 Agent Controller

An Agent is lightweight Java software that represents and manages an OS asset or OS instance and responds to requests from a Proxy Controller. Hardware management does not require an agent. The Agent receives the command, performs the required action, and reports results to the Proxy Controller. An agent never communicates directly with the Enterprise Controller.

1.1.5 Database

The Enterprise Controller uses an Oracle Database 11g Enterprise Edition database to store Oracle Enterprise Manager Ops Center data. The database can be local or remote:

The local database is embedded in the Enterprise Controller, created during product installation.
A remote database is a new or existing customer-managed database.

Oracle Enterprise Manager Ops Center provides utilities to help you manage the local database, migrate your data from a local database to a customer-managed database, back up and recover the database schema, and change database credentials.

1.1.6 Securing the Architecture

For a secure deployment, each communication direction must be protected. Use the procedures in Table 1-1to secure each connection.

Table 1-1 Secure Connections

Connection	To Make Secure
From Internet to the Enterprise Controller	Restrict Network Access Set the Connection Mode
Between Enterprise Controller and database	Secure the Databases
Between Enterprise Controller and LDAP server	To Add a Directory Server
Between Enterprise Controller and the NFS server	Verify that a firewall does not separate the Enterprise Controller and the NFS server. Verify that the NFS server uses the NFSv4 protocol.
Between Enterprise Controller and remote Proxy Controllers	Configure a reverse SSH tunnel when you install the product software. This option is described in the Oracle Enterprise Manager Ops Center Installation Guide for Oracle Solaris Operating System and the Oracle Enterprise Manager Ops Center Installation Guide for Linux Operating Systems
Between Proxy Controller and assets	Authentication is configured when the asset is discovered and managed as described in Authentication Between the Proxy Controller and Agents

1.1.7 Authentication Between the Proxy Controller and Agents

In the normal operation of the product, various Proxy Controllers make requests for asset data or status and receive the response from each asset. For each transaction, the Proxy Controller must authenticate the asset and each asset must authenticate the Proxy Controller, as described in the next section. For an agentless-managed asset, authentication requires an SSH password as described in Credential Management for Assets. An alternative procedure for an OS asset that does not require a password is to install a token manually, also described in that section.

1.1.7.1 Authentication of Agent-Managed Asset

For an agent-managed asset, authentication is configured when the asset is discovered and managed. The Enterprise Controller installs an agent controller on the asset. This triggers two actions:

Authentication of the Agent

Agent creates a public/private key pair
Agent saves the key pair in /var/opt/sun/xvm/persistence/scn-agent/connection.properties

Only the root user can read the agent properties file.
Agent sends the public key to the Enterprise Controller (through its Proxy Controller)
Enterprise Controller creates a unique client registration ID for this agent.
Enterprise Controller saves the public key and the client registration ID together in the database
Enterprise Controller sends the client registration ID to the agent,
Agent saves the client registration ID in t/var/opt/sun/xvm/persistence/scn-agent/connection.properties file.

Authentication of the Proxy Controller

Proxy Controller's server-side certificate was prompted to the agent as part of the handshake.
Agent accepts the certificate.
Agent saves the certificate locally in /var/opt/sun/xvm/security/jsse/scn-agent/truststore

1.1.7.2 Authentication Transactions

Whenever an agent gets an inquiry:

Proxy Controller's web server sends its certificate to the agent.
Agent confirms this certificate with the already-accepted certificate saved in /var/opt/sun/xvm/security/jsse/scn-agent/truststore. This is the handshake.

If the agent does not confirm the Proxy Controller's certificate, the handshake fails. No data is sent. This protects against an interloper.

When an agent responds to an inquiry:

Agent creates a string from the client reg ID and the private key. The string is its signature
Agent sends an HTTPS POST of the signature and the requested data to the Proxy Controller.
Proxy Controller retrieves the public key for the agent's client reg ID from the database.
Proxy Controller verifies that the message's signature was created from the private key that matches the public key.

If the Proxy Controller detects that the message's private key does not match the public key, the Proxy Controller does not allow the connection. This protects against an entity misrepresenting itself as the agent.

1.2 General Principles of Security

This section describes the principles fundamental to using the software securely.

1.2.1 Keep Software Up To Date

Good security is maintained when all software versions and patches are up to date. This document discusses Oracle Enterprise Manager Ops Center version 12c Release 2 (12.2.2.0.0). As new versions or updates of Oracle Enterprise Manager Ops Center become available, install the new software as soon as possible.

1.2.2 Restrict Network Access

Firewalls restrict access to systems to a specific network route that can be monitored and controlled. When firewalls are used in combination, they create a DMZ, a term for a subnetwork that controls access from an untrusted network to the trusted network. Using firewalls to create a DMZ provide two essential functions:

Blocks traffic types that are known to be illegal.
Contains any intrusion that attempts to take over processes or processors.

In your deployment, design an environment that locates the Enterprise Controller's system in a DMZ, that is, with a firewall between the system and the Internet and a firewall between the system and the corporate intranet, as in Figure 1-2. This type of environment allows the Enterprise Controller to get access to the Internet to perform operations while in Connected mode, and restricts access to assets to only those operations that manage the assets. When the Enterprise Controller is in Disconnected mode, it operates without access to the Internet.

Figure 1-2 Firewalls Restrict Access to Enterprise Controller

Description of "Figure 1-2 Firewalls Restrict Access to Enterprise Controller"

If your data center includes remote Proxy Controllers, use firewalls between the Enterprise Controller's system and the Proxy Controllers' systems.

To use Oracle Enterprise Manager Ops Center in Connected mode, use a firewall between the Enterprise Controller and the Internet.

To configure the firewalls, see Oracle Enterprise Manager Ops Center Ports and Protocols for information about required URLs, ports, and protocol information.

1.2.3 Follow the Principle of Least Privilege

The principle of least privilege states that users are given the lowest level of permissions to perform their tasks. Granting roles or privileges in excess of a user's responsibilities leaves a system open for non-compliance. Review privileges periodically to determine whether they remain appropriate for each user's current job responsibilities.

You give each user a set of roles, which determine the tasks the user can and cannot perform, and a set of privileges which specify the assets, networks, or other objects to which the user's roles apply. This gives you fine-grained control of the actions that users can take.

1.2.3.1 Role Requirement for Tasks

Table 1-2 shows the permission needed to perform each action. Oracle Enterprise Manager Ops Center groups permissions into roles and assigns one or more roles to a user account. Table 1-3 shows the permissions granted by each role.

Table 1-2 Tasks and Permissions

Tasks	Permission
Read Access	Read Access
Add Assets Find Assets	Discover Assets
Manage Assets Delete Assets	Manage Assets
Create Group Edit Group Add Assets to Group Delete Group	Asset Group Management
New Update OS Job Deploy or Update Software Compare System Catalog Create Catalog Snapshot View and Modify Catalog	Update
New Simulated OS Update Job	Update Simulation
Configure and Deploy Server Install Server Configure RAID	Server Deployment
Add or delete storage Assign or detach network Start Guest Shut Down Guest Migrate Guest Clone Guest Lifecycle actions	Virtualization Guest Management
Assign Incidents Add Annotation to incidents Acknowledge incidents Take Actions on Incidents Mark Incidents as Repaired Close Incidents Delete Notifications Take Actions on Notification	Fault Management
Update Management Credentials Any Actions related to changing credentials	Credential Management
Edit Network Domain Edit Network Attributes Edit Network Services	Network Management
Fabric Management	Fabric Management
Import ISO Upload image Edit Attributes	Storage Management
Create reports Delete reports	Report Management
Create, delete, and modify profiles and plans	Plan/Profile Management
Create/Update/Delete Instance Attach/Detach Volume to Instance Create/Delete/Update Security Group Create/Update/Delete Volume Upload/Register/Delete templates Create/RollbackTo/Delete Snapshot Shutdown All servers Link/Launch OVAB	Cloud Usage
Create/Delete/Update Cloud Create/Delete/Update Cloud Domain Create Public Security Group Share Public Security Group Create VM Instance Type	Cloud Management
Manage Enterprise Controller	Enterprise Controller Management
Unconfigure/Uninstall Proxy Controller Configure Agent Controller Unconfigure Agent Controller DHCP configuration Subnets External DHCP Servers	Proxy Controller Management
Configure/Connect Disconnect/Unconfigure Cloud Control Console	Cloud Control Management
Unconfigure SCCM Configuration	Windows Update Management
Add Users Remove Users	User Management
Assign Roles	Role Management
Asset Management	Asset Management
Write Access	Write Access
Open Service Request	Service Request
Power On Power Off Power on with Net Boot Set Power Policy	Power Management
Chassis Management	Chassis Management
Storage Server Management	Storage Server Management
Launch Switch UI	Switch Management
Reset Servers Reset Service Processors Refresh Locator Light On/Off Snapshot Bios Configuration Update Bios Configuration	Server Management
Reboot Upgrade Agent Controller	Operating System Management
Cluster Management	Cluster Management
Aggregate Links	Link Aggregation
IPMP Groups	IPMP Groups
Update Firmware	Update Firmware
Upgrade Proxy Controller	Proxy Controller Upgrade
Execute Operation	Operation Execution
Unconfigure Enterprise Controller	Unconfigure EC
Add Product Alias	Add Product Alias
Upgrade Enterprise Controller	EC Upgrade
Set Enterprise Controller Storage Library	EC Storage Library Management
Configure Local Agent Unconfigure Local Agent	EC Local Agent Management
Proxy Deployment Wizard	EC Proxy Management
Set up Connection Mode	EC Connection Mode Management
Register Enterprise Controller	EC Registration
Change HTTP Proxy	EC HTTP Proxy Management
Edit Energy Cost	EC Energy Cost Management
Ops Center Downloads	Ops Center Downloads
Activate Boot Env and Reboot Create New Boot Env. Synchronize Boot Env.	Boot Environment Management
Create Server Pool	Server Pool Creation
Delete Server Pool	Server Pool Deletion
Rebalance Resource Edit Server Pool Attribute Attach Network to Server Pool Associate Library to Server Pool Add/Remove Virtual Host	Server Pool Management
Create OVM virtual Servers Create zone servers Create Logical Domains	Server Pool Usage
Create Virtualization Host	Virtualization Host Creation
Delete Virtualization Host	Virtualization Host Deletion
Add/Remove Virtual Host to/from Server Pool Edit Tags Edit Attributes Reboot Change Routing Configuration Change NFS4 Domain Change Naming Service Change Remote Logging Configuration	Virtualization Host Management
Create Logical Domains Create zones Create OVM virtual servers	Virtualization Host Usage
Create Logical Domains Create zones Create OVM virtual servers	Virtualization Guest Creation
Delete Logic Domain Delete Zones Delete OVM Virtual Servers.	Virtualization Guest Deletion
Start Guest Shutdown Guest Migrate Guest Clone Guest	Virtualization Guest Usage
Create Library	Storage Creation
Delete Library	Storage Deletion
Associate Library	Storage Usage
Create Network Domain Create Network	Network Creation
Delete Network Domain Delete Network	Network Deletion
Assign Network Connect Guests	Network Usage
Create Fabric	Fabric Creation
Delete Fabric	Fabric Deletion
Fabric Management	Fabric Usage
Chassis Usage	Chassis Usage
Storage Server Usage	Storage Server Usage
Switch Usage	Switch Usage
Launch LOM Controller Edit Tags	Server Usage
Edit Tags Edit Attributes	Operating System Usage
Create Rack	Rack Creation
Directory Server Management	Directory Server Management
Power Distribution Unit Usage	Power Distribution Unit Usage
Power Distribution Unit Management	Power Distribution Unit Management
Rack Creation	Rack Creation
Rack Deletion	Rack Deletion
Rack Management	Rack Management
Rack Usage	Rack Usage
OVM Manager Usage	OVM Manager Usage
OVM Manager Management	OVM Manager Management
Network Domain Creation	Network Domain Creation
Network Domain Deletion	Network Domain Deletion
Network Domain Management	Network Domain Management
Network Domain Usage	Network Domain Usage
Asset Network Management	Asset Network Management
Job Management	Job Management

Table 1-3 Roles and Permissions

Role	Permissions
Asset Admin	Asset Group Management Asset Management Asset Network Management Boot Environment Management Chassis Management Chassis Usage Cluster Management Discover Assets IPMP Groups Link Aggregation Manage Assets Network Management Operating System Management Operating System Usage Power Distribution Unit Management Power Distribution Unit Usage Power Management Rack Creation Rack Deletion Rack Management Rack Usage Read Access Server Management Server Usage Service Request Storage Server Management Storage Server Usage Switch Management Switch Usage Write Access
Cloud Admin	Asset Management Asset Network Management Cloud Management Cloud Usage Fabric Creation Fabric Deletion Fabric Management Fabric Usage IPMP Groups Link Aggregation Manage Assets Network Creation Network Deletion Network Domain Creation Network Domain Deletion Network Domain Management Network Domain Usage Network Management Network Usage Operating System Management Operating System Usage OVM Manager Management OVM Manager Usage Profile Plan Management Read Access Role Management Server Management Server Pool Management Server Pool Usage Server Usage Storage Management Storage Server Management Storage Server Usage Storage Usage Switch Management Switch Usage Virtualization Guest Creation Virtualization Guest Deletion Virtualization Guest Management Virtualization Guest Usage Virtualization Host Management Virtualization Host Usage Write Access
Cloud User	Asset Management Asset Network Management Cloud Usage Fabric Creation Fabric Deletion Fabric Usage Manage Assets Network Creation Network Deletion Network Domain Management Network Domain Usage Network Management Network Usage Operating System Management Operating System Usage OVM Manager Usage Read Access Server Pool Usage Server Usage Storage Management Storage Server Usage Storage Usage Switch Usage Virtualization Guest Creation Virtualization Guest Deletion Virtualization Guest Management Virtualization Guest Usage Virtualization Host Management Virtualization Host Usage Write Access
Exalogic Systems Admin	Asset Management Credential Management Directory Server Management EC Energy Cost Management EC HTTP Proxy Management EC Registration Fabric Creation Fabric Deletion Fabric Management Fabric Usage Job Management Link Aggregation Network Creation Network Deletion Network Domain Creation Network Domain Deletion Network Domain Management Network Domain Usage Network Management Network Usage Operating System Management Operating System Usage Operation Execution OVM Manager Management OVM Manager Usage Power Distribution Unit Management Power Distribution Unit Usage Profile Plan Management Proxy Controller Management Read Access Report Management Role Management Server Deployment Server Management Server Usage Service Request Storage Creation Storage Deletion Storage Management Storage Server Management Storage Server Usage Storage Usage Switch Usage Update Firmware User Management Write Access
Fault Admin	Fault Management Read Access Write Access
Network Admin	Asset Management Asset Network Management Fabric Creation Fabric Deletion Fabric Management Fabric Usage IPMP Groups Link Aggregation Network Creation Network Deletion Network Domain Creation Network Domain Deletion Network Domain Management Network Domain Usage Network Management Network Usage Read Access Write Access
Ops Center Admin	Add Product Alias Discover Assets EC Connection Mode Management EC Energy Cost Management EC HTTP Proxy Management EC Local Agent Management EC Proxy Management EC Registration EC Storage Library Management EC Upgrade Enterprise Controller Management Cloud Control Management Job Management Manage Assets Ops Center Downloads OVM Manager Management OVM Manager Usage Proxy Controller Management Proxy Controller Upgrade Read Access Unconfigure EC Windows Update Management Write Access
Plan/Profile Admin	Plan/Profile Management Read Access Write Access
Read	Read Access
Report Admin	Read Access Report Management Update Simulation Write Access
Role Management Admin	Read Access Role Management Write Access
Security Admin	Credential Management Read Access Write Access
Apply Deployment Plans	Operation Execution Read Access Server Deployment Update Firmware Write Access
Storage Admin	Asset Management Read Access Storage Creation Storage Deletion Storage Management Storage Server Management Storage Server Usage Storage Usage Write Access
SuperCluster Systems Admin	Asset Management Cluster Management Credential Management Directory Server Management EC Energy Cost Management EC HTTP Proxy Management EC Registration Fabric Creation Fabric Deletion Fabric Management Fabric Usage Job Management Link Aggregation Network Creation Network Deletion Network Domain Creation Network Domain Deletion Network Domain Management Network Domain Usage Network Management Network Usage Operating System Management Operating System Usage Operation Execution Power Distribution Unit Management Power Distribution Unit Usage Profile Plan Management Proxy Controller Management Read Access Report Management Role Management Server Deployment Server Management Server Usage Service Request Storage Creation Storage Deletion Storage Management Storage Server Management Storage Server Usage Storage Usage Switch Usage Update Firmware User Management Write Access
Update Admin	Boot Environment Management Read Access Update Update Simulation Windows Update Management Write Access
Update Simulation Admin	Read Access Update Simulation Write Access
User Management Admin	Directory Server Management Read Access User Management Write Access
Virtualization Admin	Asset Management Asset Network Management Fabric Creation Fabric Deletion Fabric Management Fabric Usage IPMP Groups Link Aggregation Manage Assets Network Creation Network Deletion Network Domain Creation Network Domain Deletion Network Domain Management Network Domain Usage Network Management Network Usage Operating System Management OVM Manager Management OVM Manager Usage Read Access Server Deployment Server Management Server Pool Creation Server Pool Deletion Server Pool Management Server Pool Usage Storage Creation Storage Deletion Storage Management Storage Server Management Storage Server Usage Storage Usage Virtualization Guest Creation Virtualization Guest Deletion Virtualization Guest Management Virtualization Guest Usage Virtualization Host Creation Virtualization Host Deletion Virtualization Host Management Virtualization Host Usage Write Access

1.2.3.2 Assigning Roles and Privileges to a User

The user accounts are created from the local authentication subsystem of the Enterprise Controller's operating system or from a separate directory server, as described in Configuring an LDAP Server.

You must have the Role Admin role to grant roles to user accounts and to change privileges.

Select Administration in the Navigation pane.
Click the Roles tab. The Roles page is displayed.
Select a user from the list of users.
Click the Manage User Roles icon.
Add or remove one or more roles from the roles list. By default, a user has all the permissions of the assigned role. To control the scope of a user's role, remove a specific permission:
1. Deselect the Use the default Role associations box. Click Next.
2. The privileges for each type of target are displayed on separate pages. Select the roles to apply to each target, then click Next.
The Summary page is displayed. Review the roles and privileges assigned to the user, then click Finish.

1.2.4 Monitor System Activity

Each Oracle Enterprise Manager Ops Center component has some auditing capability. Follow audit advice in this document and regularly monitor audit records.

Oracle Enterprise Manager Ops Center performs each action as a job. The details of a job show the order of operations in the job and the managed assets that were targets of the job. You can view the details of a job from either the browser or the command-line interface. Oracle Enterprise Manager Ops Center stores each job until the job is deleted explicitly.

In addition to the jobs record, log files can be a source of activity records. Logs are written during operations and can provide additional detail about system activity. Log files are protected by file permissions and therefore requires a privileged user to get access to them.

1.2.4.1 Performance and Security

The information in this section is also in the Oracle Enterprise Manager Ops Center Feature Reference Guide.

The audit log files record the following types of events:

Adding and deleting a user account
Changing the roles for a user account
Logging in and information about the connection
Starting and ending jobs

The files are located on the Enterprise Controller in the following location:

On Oracle Solaris: /var/cacao/instances/oem-ec/logs/audit-logs.*
On Linux: /var/opt/sun/cacao2/instances/oem-ec/logs/audit-logs.*

Each audit log file has a maximum size of 10 Mb. When this limit is reached, the file is closed and a new file is created with an incremented file extension. The maximum number of audit log files is 15, accumulating 150 Mb of logged activity. When audit-logs.14 is closed, the next audit file is audit-log.0, overwriting the original audit-log.0 file. Figure 1-3 shows the series of log files.

Figure 1-3 Contents of Log Directory on Oracle Solaris 11

Description of "Figure 1-3 Contents of Log Directory on Oracle Solaris 11"

The entries in the audit log file have the following syntax:

datetime action connect_info additional_info

where

action

LOGIN
DISCONNECT If a connection expires, the disconnection is not logged.
JOB_START
JOB_END
USER_ADD
USER_DELETE
ROLES_ASSIGN
SCHEDULED_JOB_STARTED
REMOTE_INFO Indicates a connection through the browser interface and includes the IP address and port of the http client making the connection, as in the following example:

REMOTE_INFO rmi://127.0.0.1 yogi 52, Remote Info: User yogi connected from 10.157.134.249:57391 / JMX Session: com.sun.cacao.sessionrmi://127.0.0.1:9 com.sun.cacao.useryogi

connect_info

Unique identifier for the connection, depending on the type of connection:

Connections through the browser interface or the command line interface: rmi://ip_address username connection_id
Connections through the API: jmxmp://ip_address:port username connection_id

additional_info

For job actions, the additional information is the job ID, which consists of the Enterprise Controller's name and the job number as listed in the Job pane.
For user actions, the additional information is the username.

Example 1-1 shows the contents of an audit log for the following operations:

User root logs in at 3:06.
User root creates a new user, stanfield.
User root gives the OPS_CENTER_ADMIN privilege to user stanfield.
User root logs out.
User stanfield logs in at 3:12.
User stanfield starts a DHCP configuration job.
Job is completed.
User stanfield logs out.

Example 1-1 Example of an Audit Log

5/23/14 3:06 PM LOGIN rmi://127.0.0.1 root 13
5/23/14 3:06 PM REMOTE_INFO rmi://127.0.0.1 root 13, Remote Info: User root connected from 192.0.2.1:45338 / JMX Session: com.sun.cacao.session^Armi://127.0.0.1:2 com.sun.cacao.user^Aroot
5/23/14 3:12 PM USER_ADD rmi://127.0.0.1 root 13, Remote Info: User root connected from 192.0.2.1:45338 / JMX Session: com.sun.cacao.session^Armi://127.0.0.1:2 com.sun.cacao.user^Aroot Add user stanfield: SUCCESS
5/23/14 3:12 PM ROLES ASSIGN rmi://127.0.0.1 root 13 Roles [OPS_CENTER_ADMIN] granted to user stanfield
5/23/14 3:12 PM DISCONNECT rmi://127.0.0.1 root 13
5/23/14 3:12 PM LOGIN rmi://127.0.0.1 stanfield 18
5/23/14 3:12 PM REMOTE_INFO rmi://127.0.0.1 stanfield 18, Remote Info: User stanfield connected from 192.0.2.1:45351 / JMX Session: com.sun.cacao.session^Armi://127.0.0.1:3 com.sun.cacao.user^Astanfield
5/23/14 3:13 PM JOB_STARTED rmi://127.0.0.1 stanfield 18 sm4170m2-11-n172.27.immediate - DHCP Server Configuration on sm4170m2-11-n172
5/23/14 3:13 PM JOB_END  Job sm4170m2-11-n172.27 Completed with Status: SUCCESS
5/23/14 3:13 PM DISCONNECT rmi://127.0.0.1 stanfield 18

1.2.4.2 Diagnosing Problems

The following log files contain detailed information about the same events as the audit log files except for login information. They include the interactions between components of the product software.

On Oracle Solaris: /var/cacao/instances/oem-ec/audits/
On Linux: /var/opt/sun/cacao/instances/oem-ec/audits/

The following log files are specialized for specific events:

Messages from operating system such as Info and Warning: /var/adm/messages*
Login and connection information: /var/opt/sun/xvm/logs/audit-logs*
Events in the user interface component: /var/opt/sun/xvm/logs/emoc.log
Events between controllers and agents:
- On an Oracle Solaris Enterprise Controller: /var/cacao/instances/oem-ec/logs/cacao.n
- On a Linux Enterprise Controller: /var/opt/sun/cacao/instances/oem-ec/logs/cacao.n
- On each Oracle Solaris Proxy Controller: /var/cacao/instances/scn-proxy/logs/cacao.n
- On each Linux Proxy Controller: /var/opt/sun/cacao/instances/scn-proxy/logs/cacao.n
- On each Oracle Solaris agent:
  /var/cacao/instances/scn-agent/logs/cacao.n
- On each Oracle Linux agent:
  /var/opt/sun/cacao/instances/scn-agent/logs/cacao.n

1.2.4.3 High Availability

In a High Availability configuration, each Enterprise Controller is a Clusterware node. The Clusterware resource activity is logged each time the active Enterprise Controller's resource action script's check() function is executed. The default interval is 60 seconds.

On Oracle Solaris: /var/opt/sun/xvm/ha/EnterpriseController.log

1.2.4.4 Software Updates

The Software Update component has its own server with its own logs. The following logs provide information on the activity for this server:

Audit Log
- On Oracle Solaris: /var/opt/sun/xvm/uce/var.opt/server/logs/audit.log
- On Linux: /usr/local/uce/server/logs/audit.log
Errors
- On Oracle Solaris: /var/opt/sun/xvm/uce/var.opt/server/logs/error.log
- On Linux: /usr/local/uce/server/logs/error.log
- Download jobs: /opt/SUNWuce/server/logs/SERVICE_CHANNEL/error.log
Job Log
- On Oracle Solaris: /var/opt/sun/xvm/uce/var.opt/server/logs/job.log
- On Linux: /usr/local/uce/server/logs/job.log

1.2.4.5 Agents

/var/scn/update-agent/logs directory.
/var/opt/sun/xvm/logs

1.2.4.6 Local Database

On the Enterprise Controller:
- For installation events:
  
  /var/opt/sun/xvm/oracle/cfgtoollogs/dbca/OCDB/*
  
  /var/tmp/opscenter/installer.log.latest
- For operational events reported by the ecadm sqlplus utility:
  
  /var/opt/sun/xvm/oracle/diag/rdbms/ocdb/OCDB/alert/log.xml.*
  
  /var/opt/sun/xvm/oracle/diag/rdbms/ocdb/OCDB/trace/alert_OCDB.log.*
  
  /var/opt/sun/xvm/oracle/diag/tnslsnr/<hostname>/oclistener/alert/log.xml.*
  
  /var/opt/sun/xvm/oracle/diag/tnslsnr/<hostname>/oclistener/trace/listener.log.*
- For schema changes:
  
  /var/opt/sun/xvm/log/satadmsqlplus.log
  
  /var/opt/sun/xvm/logs/alter_oracle_schema.out
  
  /var/opt/sun/xvm/logs/alter_oracle_storage.out
- For backup, restore, and migrate operations:
  
  /var/opt/sun/xvm/logs/sat-backup-date-time.log
  
  /var/opt/sun/xvm/logs/sat-restore-date-time.log
  
  /var/opt/sun/xvm/logs/migrate.log
For data files: /var/opt/sun/xvm/oracle/oradata/OCDB
For redo log files: /var/opt/sun/xvm/oracle/oradata/OCDB.
On the Proxy Controller: /var/opt/sun/xvm/proxydb/*
On each agent: /var/opt/sun/xvm/agentdb/*