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Oracle® Advanced Support Gateway Security Guide

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Updated: March 2024
 
 

Firewall Rules Between the Gateway and the Customer Network

The ports outlined in this table are required for accessing the Gateway customer interfaces (command line and web interfaces) as well as ports required for integrating syslog and user management email notifications.

Table 4  Firewall Rules Between the Gateway and the Customer Network
Source
Destination
Network Protocol/Port
Purpose
Customer User Desktop/Intranet
Gateway
ICMP Type 0 and 8
Optional: Used by customers to test connectivity to the Gateway from their internal networks.
Gateway
Customer default gateway on DMZ
ICMP Type 0 and 8
Ping between the Gateway and the default router is temporarily used during installation of the Gateway to confirm network connectivity.
Customer User Desktop/Intranet
Gateway
TCP/22
Customer access to CLI for network and syslog configuration of the Gateway.
Customer User Desktop/Intranet
Gateway
HTTPS/443
Customer access to Portal interface for administration of the Gateway and access to services.
Customer User Desktop/Intranet
amr.oracle.com

Note -  This IP address may resolve to multiple working IP addresses.

HTTPS/443
Provides authorization for customer access to the Gateway portal.
Customer User Desktop/Intranet
login-ext.identity.oraclecloud.com

Note -  This IP address may fail over between Oracle data centers.

HTTPS/443
Provides authentication for customer access to the Gateway portal.
Gateway
Customer syslog server
UDP/514
Rule required if the customer enables the Gateway Audit Logging feature.
Customer User Desktop/Intranet
Gateway ILOM
TCP/22
Customer access from ILOM to assist in failure troubleshooting.
Customer User Desktop/Intranet
Gateway ILOM
HTTPS/443
Customer access from ILOM to assist in failure troubleshooting.
Customer User Desktop/Intranet
Gateway
HTTPS (TCP/7799)
(Optional)
Users of the Oracle Advanced Monitoring and Resolution service and the Oracle Lifecycle Support services can access a Reporting Dashboard on the Gateway.