You are here: FAQ > Documaker Standard Edition FAQ > Miscellaneous Issues > What causes a SmartHeap error on Windows XP?

What causes a SmartHeap error on Windows XP?

This error occurs because of the set up and the service pack installed on the machine. Typically Windows XP with Service Pack 2 installed on a machine configured for East Asian languages (Unicode) will cause the following SmartHeap error when running Documaker software:

--- GenData Completed ---
Error in SmartHeap
Code 14
File Unknown
Line 0

To correct this error, copy the VMMW32W.DLL file over the VMMW32.DLL file. For more information on this problem, see...

http://www.microquill.com/support.html